easiware: The CRM of desirable companies!

With our customer relationship management software in SaaS mode, easicrm, you manage your sales contacts, manage your sales, optimize your marketing actions, process your customers' complaints and manage your call center.

The customizability, ergonomics and user-friendliness of each module guarantee easy and fast handling by users. Thanks to its 5 separable and complementary modules, the CRM easicrm suite enables large and medium-sized companies to cover all their needs related to customer relationship management.

Editor: EASIWARE SAS

easiware demo and screenshots

easicrm customer service: Ticket Management, Shared Calendars, Case Managementeasicrm customer service: Contact management, population Targeting, Email Templateseasicrm customer service: Document Library API, Web service, Mobile Applicationeasicrm customer service: Shared Documents, Website (plugin, form), Contact Management

easiware customers

No customer reference

easiware pricing and features

Plans & Pricing

BtoB
€85/month /user

Features

Analytics
Dashboards
Objectives management
Collaboration
Conversations and posts Collaborative discussions on a wall
Intranet/Community
Knowledge base, wiki
News feed
Notes taking Todo lists management and notes saving
Shared Calendars
Task management
Customer Support
Case Management
Communications History
Customer Interface
Escalation
Feedback & Customer Satisfaction
Help Desk
Ticketing
Tickets Allocation
Document management
Document Library
Shared documents
Marketing Automation
Campaigns Management
Campaigns Reports Clics, ROI
Email Templates
Mass Email
Population Targeting Segmentation & profiling
SMS campaign
Survey
Procurement
Catalogue / Price Book
Sales Force Automation
Account management Companies follow-up
Contact management People's details editing and individual follow-up
Events history and follow-up Account Activity & History
Lead management Deal that you have the possibility to close after qualification
Quote Proposal Avoidance
Sales process and pipeline Customer life cycle management

Services

Integration & Interoperability
API, Web Service Restful APIs
Social Networks Integration
Telecom Network
Website (plugin, form)
Mobility
Mobile App

Data hosted in the following countries: France