Spread Family: Customer Relationship and Webmarketing

SPREAD offers a SAAS software solution to brands and e-merchants. Based on the principle that customer relations are above all a human relationship, they are able to engage and retain their customers through a strategy based on marketing activities. Then, customer knowledge and message broadcasting scenarios (mail, on-site pop-up and SMS) intend to keep a personalized contact with them.

SPREAD distinguishes itself from other CRMs because the solution integrates all the tools that allow you to manage your customer relationship on the Internet from A to Z. You benefit from powerful tools such as setting up incentives on your site, targeted emailings with the ability to upload documents, and more. SPREAD allows you to interact with your audience on a daily basis. Integration with social networks allows you to really know your customers and reward the most loyal of them.

Editor: Spreading Apps

Strengths of Spread Family

Spread Family demo and screenshots

Spread Family customers

No customer reference

Spread Family pricing and features

Plans & Pricing

Young Family
Growing Family
Large Family
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Features

Communication
Contact Manager Search and organization application for professionnal contacts
Email Alias Secondary email address that redirects to the main address
SMS Short Message System
Web Mail (Email Management) Sending and receiving emails
Marketing Automation
Campaign Scheduling
Campaigns Management
Campaigns Reports Clics, ROI
Custom Response
Email Designer/Builder Drag & Drop / WYSIWYG email editor
Email Templates
Email Tracking
Emails Scheduling
Identification of Users/Companies Identifying the user's name and contact based on IP, cookies, or finger printing techniques
Landing Page
Newsletter Management
Opt-out / Unsubscribe Management
Population Targeting Segmentation & profiling
SMS campaign
Unsubscribe Page
User IP tracking Identification and qualification of companies that visit your website using their IP address and cookie
Sales Force Automation
Contact Management Editing and follow-up of contacts for a given company
Contact Type Client, Prospect
Events History and Follow-Up Account Activity & History
Lead Management Managing prospective customers from generation of leads to their conversion into sales and long-term relationships.
Monitoring and Collection of Social Data Analysis of what Internet users say on social networks
Sales Report Conversion rate, team performance, best sales
Segments / Populations Possibility to group contacts by type

Services

Integration & Interoperability
API, Web Service Restful APIs
Social Networks Integration
Website (plugin, form)
Mobility
Responsive Web Interface (RWD) Application crafting to provide an optimal experience
Security & Confidentiality
Strict Internal Access Controls
Support
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)
On-site Training
Online Training (Webinar)

Data hosted in the following countries: France