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Alternatives to Freshworks

When it comes to customer engagement and support software, there are several alternatives to Freshworks that offer similar features and functionalities. Whether you are looking for a different user interface, pricing structure, or integration options, exploring these alternatives can help you find the best fit for your business needs.

SAP S/4HANA

Intelligent ERP Combining Automation, Analytics, and AI

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4.3
Based on +200 reviews
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In today's fast-paced business environment, organisations are increasingly seeking robust and flexible enterprise resource planning solutions. SAP S/4HANA emerges as a leading alternative to Freshworks, offering cutting-edge features and capabilities tailored to meet the dynamic needs of modern enterprises. With its real-time data processing and advanced analytics, SAP S/4HANA provides a comprehensive platform that enhances productivity and drives informed decision-making.

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SAP S/4HANA is built on an innovative in-memory database that enables organisations to gain instant insights and streamline their operations across various functions. Its user-friendly interface and extensive integration capabilities allow seamless collaboration between departments, while the built-in artificial intelligence and machine learning technologies empower businesses to automate processes and optimise resource allocation. This makes SAP S/4HANA not only a powerful alternative but also a vital tool for companies looking to navigate the complexities of today's marketplace.

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Benefits of SAP S/4HANA

check Real-time data: instant decision-making with the HANA database

check Modular ERP: adapt functionalities without changing systems

check Initial deployment within 30 days or less

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Axonaut

The Best all-in-one solution for small businesses !

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4.6
Based on +200 reviews
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Paid version from €41.99 /month

Consider Axonaut as a viable option for managing your business, offering a fresh approach compared to Freshworks.

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Axonaut provides an intuitive interface and robust features, ensuring seamless organisation of tasks and projects without experiencing the limitations often associated with Freshworks. With Axonaut, you can streamline your workflow and boost productivity effectively.

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Benefits of Axonaut

check Easy to use

check Affordable

check All-in-one

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Capsule CRM

SImple and Intelligent CRM Solution

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4.5
Based on +200 reviews
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Consider using Capsule CRM as a reliable alternative to Freshworks.

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Capsule CRM offers a user-friendly interface, seamless integration with various third-party apps, and excellent customer support, providing a more efficient and streamlined CRM experience without the limitations and complexities often associated with Freshworks.

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Insightly

Affordable CRM Optimized for Small Business

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4.1
Based on +200 reviews
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Paid version from US$12.00 /month

Consider using Insightly as a robust alternative to Freshworks.

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Insightly offers a user-friendly interface, advanced features, and seamless integration with other tools, without experiencing the limitations and issues often found in Freshworks.

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Salesmate

Customer Relationship Management (CRM) Software

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4.8
Based on +200 reviews
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Consider Salesmate as a compelling option to enhance your sales process, especially if you are currently using Freshworks.

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Salesmate offers a user-friendly interface, advanced features, and seamless integration capabilities, without facing the limitations that users often encounter with Freshworks. With Salesmate, you can streamline your sales activities, track leads effectively, and improve overall productivity within your sales team.

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Benefits of Salesmate

check Prospect and lead management

check Sales pipeline and contact tracking

check Automate sales and engagement business processes

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Attio

Unify Your Workflow with Collaborative CRM Solution

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4.7
Based on 34 reviews
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In the realm of productivity and organisation software, Attio presents itself as a compelling option for those seeking efficient tools to manage their workflows. Its intuitive interface and robust features make it an appealing choice for teams looking to enhance their collaborative efforts and overall productivity.

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Attio offers a unique approach to information organisation with its powerful functionalities that allow users to create custom databases, track projects, and streamline communication all in one place. This functionality is particularly beneficial for teams needing a comprehensive solution that can adapt to various tasks while providing clear visual insights into their progress.

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Klaviyo

The only CRM and Marketing Platform built for B2C

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4.5
Based on +200 reviews
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For businesses exploring advanced email marketing solutions, Klaviyo offers a robust and feature-rich platform. While many companies may already be familiar with Freshworks, Klaviyo stands out as a powerful alternative that can cater to extensive marketing needs seamlessly.

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Klaviyo provides a comprehensive suite of tools that enable businesses to create highly personalised and engaging email campaigns. Features such as detailed segmentation, automation workflows, and data analytics provide invaluable insights for marketers aiming to optimise their strategies. With easy integration capabilities and strong performance metrics, Klaviyo is well-equipped to support businesses in enhancing customer engagement and driving growth.

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Benefits of Klaviyo

check Unified B2C CRM with real-time customer profiles

check Multi-channel automation: email, SMS, and push

check Predictive analytics and smart segmentation

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Zoho CRM

The Smart and Efficient Solution for your Sales Team

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4.3
Based on +200 reviews
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Paid version from €14.00 /month

Consider using Zoho CRM as a comprehensive solution for managing your customer relationships, instead of Freshworks.

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Zoho CRM offers a user-friendly interface, powerful automation tools, and seamless integration with other business applications, making it a versatile choice for streamlining your sales and marketing processes. With features like lead management, contact segmentation, and sales forecasting, Zoho CRM provides all the essential tools you need to effectively manage your customer interactions without the limitations of Freshworks.

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Benefits of Zoho CRM

check Streamlines sales: Manage leads, contacts, deals

check Enhances engagement: Personalise customer interactions

check Provides insights: Robust reporting and forecasting

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Freshdesk

Customer experience and service simplified thanks to AI

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4.5
Based on +200 reviews
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Paid version from US$15.00 /month

When it comes to customer support solutions, Freshdesk stands out as a reliable option compared to Freshworks.

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Freshdesk offers a user-friendly interface, robust ticketing system, and efficient automation features that make it a preferred choice for businesses looking to streamline their customer service operations. With Freshdesk, companies can easily manage customer queries, track responses, and enhance overall customer satisfaction.

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Benefits of Freshdesk

check Ergonomic interface available in 20 languages

check Easy-to-use with personalised support

check Secure storage (TRUSTe, GDPR, ISO 27001)

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Visor

Collaborative Product and Project Management Tool

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4.8
Based on 7 reviews
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If you are exploring options in the realm of software for your needs, Visor presents itself as a compelling alternative to Freshworks. It is designed to provide users with an intuitive interface and a suite of features that enhance productivity and streamline workflows.

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Visor offers a range of functionalities that cater to both individual users and teams, enabling efficient collaboration and task management. With its user-friendly design and robust performance, Visor allows for customisation to meet specific requirements, ensuring a seamless experience whether you’re handling simple tasks or complex projects.

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