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How can you use AI to make your customer service more efficient? Examples, tips and tools

Tip • 30 April 2025

How can you use AI to make your customer service more efficient? Examples, tips and tools

No company would turn down a much more responsive and agile customer service. Artificial intelligence makes it possible! As in other professions, it can save you time... provided you know how to use it properly and have the right tools. Here's how.

Adopt a tailor-made CRM to boost your sales and customer relations

Software • 25 April 2025

Adopt a tailor-made CRM to boost your sales and customer relations

Read our guide and our selection of 8 tools for setting up your custom CRM.

Balancing supply and demand made easy thanks to the S&OP process

Tip • 19 April 2025

Balancing supply and demand made easy thanks to the S&OP process

Aligning supply and demand, without compromising the balance of your finances, is possible thanks to the S&OP process. All you need is the right method and the right tools!

Top 3 Best Charity CRM in 2025: Help Your Nonprofit Make a Difference

Software • 18 March 2025

Top 3 Best Charity CRM in 2025: Help Your Nonprofit Make a Difference

Donors and volunteers are the heart and blood of nonprofits. Find the best charity CRM to help your organisation launch campaigns & engage its constituents!

The 11 best ticketing software applications for reenchanting the customer and employee experience

Software • 14 March 2025

The 11 best ticketing software applications for reenchanting the customer and employee experience

Do you need an IT helpdesk or a customer service management tool? It's not easy to find the right ticketing software. Find inspiration in our selection, along with valuable advice.

Restaurant reservation software, the key to a perfect customer experience

Software • 14 March 2025

Restaurant reservation software, the key to a perfect customer experience

Time savings, higher occupancy rates, customer satisfaction... Find out what restaurant reservation software can do for you, with a selection of our best tools, from L'Addition to TheFork Manager.