Customer Success Software

FIXEE offers an efficient system for managing customer queries through ticket management, which ensures no request goes unanswered. The software features robust analytics to track service performance and user satisfaction. Automated response functionalities help expedite replies, while multi-channel support allows businesses to engage customers across different platforms seamlessly, enhancing the overall experience and responsiveness of customer service teams.

Benefits of FIXEE

Level 1 AI 24/7 (Email, WhatsApp, Chat)

Centralized, traceable conversations (auto ticketing)

Interactive video assistance for remote resolution

With a centralised dashboard and customisable workflows, Zoho Desk helps teams collaborate and prioritise tasks. Advanced analytics and AI-powered tools provide insights to improve customer satisfaction.

Benefits of Zoho Desk

Supercharge your team with contextual AI

Manage tickets and everything else in one place

Empower every agent to delight every customer

Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.

Benefits of Freshdesk

Ergonomic interface available in 20 languages

Easy-to-use with personalised support

Secure storage (TRUSTe, GDPR, ISO 27001)

Our software offers a centralised platform to track customer interactions, monitor performance, and automate tasks. With customisable reporting and analytics, you can gain valuable insights to optimise customer success.

With its intuitive dashboard and powerful analytics, this software empowers businesses to proactively manage customer relationships. Its automation capabilities free up time for customer success teams to focus on building strong relationships, while its risk identification features enable teams to mitigate issues before they become major problems.

Totango's Customer Success software helps you understand your customer's behaviour, analyze their feedback, and take proactive steps to improve their satisfaction. With automated workflows, you can easily manage customer interactions and track their progress, ensuring you never miss an opportunity to engage with them.

FROGED's customer success software is designed to help businesses improve customer satisfaction by tracking user behaviour, providing personalised support and engaging customers with targeted messaging. With its easy-to-use interface, businesses can quickly identify customer pain points and address them in real-time.

Benefits of FROGED

Easy to install and use / Powerful features

Stunning support team / Affordable for everyone

+2k Integrations / Public Roadmap

Strikedeck's customer success software provides a comprehensive solution for companies looking to improve customer satisfaction. With features like automated task management and client engagement tools, Strikedeck streamlines the customer success process, allowing businesses to focus on building long-term relationships with their customers.

Skalin's Customer Success software empowers teams to deliver exceptional customer experiences. Automate tedious tasks, track customer health, and collaborate with customers in real-time. Gain insights to reduce churn and increase customer loyalty.

Our feedback management software allows you to easily gather customer feedback through automated surveys. Analyse sentiment, track trends, and gain valuable insights with our powerful analytics tools. Save time and streamline your feedback process with our easy-to-use software.

Visence, as a leading Customer Success software, revolutionises customer engagement by leveraging advanced data analytics. It facilitates personalised outreach strategies, enhancing customer loyalty and satisfaction. Key features include automated communication workflows, deep insights into customer behaviour, and tools for measuring success metrics. Designed to cater to businesses aiming at improving client relationships, Visence empowers users to deliver a tailored customer experience.

Benefits of Visence

Dedicated to SMB's

User-Friendly Interface

Powerful contact segmentation & support features

Vialink offers comprehensive features designed to elevate customer success management. It provides streamlined communication tools that facilitate seamless interactions, enabling teams to engage customers effectively. With actionable insights and robust analytics, users can monitor satisfaction levels, identify trends, and optimise strategies for higher retention rates. This platform empowers businesses to proactively address customer needs, ensuring a positive experience throughout the customer journey.

Proudly offers a comprehensive suite of features designed to boost customer satisfaction. With robust tools for collecting and analysing feedback, users can gain deep insights into customer experiences. Performance analytics help track success metrics, enabling proactive engagement strategies that build stronger client relationships. The platform empowers businesses to not only respond to customer needs effectively but also to anticipate them, ensuring long-term loyalty and success.

Velaris offers a comprehensive platform designed to streamline customer engagements effectively. With features like intuitive dashboards, it enables users to monitor key success metrics and gain insights through automation. This software not only enhances customer retention by identifying at-risk accounts but also supports proactive outreach, ensuring a personalised experience. Its user-friendly interface allows teams to collaborate seamlessly, providing an essential tool for any organisation focused on elevating customer success.

ChurnZero's customer success software provides a comprehensive solution to improve customer retention. Keep track of customer behaviour, automate targeted communications, and monitor team performance with ease. Say goodbye to churn and hello to happy customers.