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10 alternatives to Zendesk for better customer support in 2025

Software • 28 May 2025

10 alternatives to Zendesk for better customer support in 2025

Discover 10 alternatives to Zendesk (and 3 bonuses) to optimise your customer support: free, open source or more flexible tools to suit all budgets.

Why and how can you have customer support that makes your customers happy? Strategies and advice

Tip • 28 May 2025

Why and how can you have customer support that makes your customers happy? Strategies and advice

Offer effective and differentiating customer support: discover 4 key strategies, best practices and the contribution of AI to long-term loyalty.

Customer support automation, or how to use technology to improve customer satisfaction

Tip • 28 May 2025

Customer support automation, or how to use technology to improve customer satisfaction

Feel like you're spending too much time managing customer support requests? Automate it! Advantages, disadvantages and 6 best practices in this guide. As a bonus, a selection of tools to adopt as a matter of urgency.

Ticketing system: improve the efficiency of your ticket management with these 7 programs

Software • 16 May 2025

Ticketing system: improve the efficiency of your ticket management with these 7 programs

7 effective ticketing systems to centralise your requests, automate your support and improve satisfaction. Compare the tools and make the right choice.

Ticketing system: improve the efficiency of your ticket management with these 7 programs

Software • 16 May 2025

Ticketing system: improve the efficiency of your ticket management with these 7 programs

7 effective ticketing systems to centralise your requests, automate your support and improve satisfaction. Compare the tools and make the right choice.

Top 9 after-sales software tools that turn complaints into customer loyalty [comparison].

Software • 30 April 2025

Top 9 after-sales software tools that turn complaints into customer loyalty [comparison].

Centralisation of information, automation, central customer relations... In 2025, the after-sales service is no longer something you have to endure, it's something you control. With the right after-sales software! A comparison of 9 tools.