Software 13 alternatives to Freshdesk for more efficient customer support Discover 13 customer support software applications that outperform Freshdesk. The best features, integrations and value for money for your team.
Software Gorgias vs Zendesk: which one to choose for your customer support in 2025? Compare Gorgias and Zendesk in 2025: features, UX, integrations, prices. Which one is right for your customer service? Find out in our comparison.
Software Ticketing system: improve the efficiency of your ticket management with these 8 programs 8 effective ticketing systems to centralise your requests, automate your support and improve satisfaction. Compare the tools and make the right choice.
Software • 22 June 2025
LiveAgent vs Zendesk: we help you decide between these two customer support software packages
Full comparison between LiveAgent and Zendesk: features, price, interface, integrations. Which one is right for your business? A 100% practical guide for support, IT and management teams.
Software • 21 June 2025
The 11 best ticketing software applications for reenchanting the customer and employee experience
Do you need an IT helpdesk or a customer service management tool? It's not easy to find the right ticketing software. Find inspiration in our selection, along with valuable advice.
Software • 21 June 2025
The 11 best ticketing software applications for reenchanting the customer and employee experience
Do you need an IT helpdesk or a customer service management tool? It's not easy to find the right ticketing software. Find inspiration in our selection, along with valuable advice.
Tip • 6 June 2025
10 essential tips for improving the quality of your customer service
Are you getting poor feedback on your customer service? Are you looking to recruit? Discover 10 tips to boost the quality of your customer service.
Software • 4 June 2025
Zendesk vs Intercom: THE comparison for improving your customer experience in 2025
Compare Zendesk and Intercom: features, prices, AI, support, integrations. The guide to choosing the best solution for your customer relations.
Tip • 4 June 2025
The simple ingredients of a successful FAQ + examples!
Your customer support team is overworked and has to deal with a thousand and one questions a day. The solution? Create a FAQ to satisfy your customers and your teams!
13 alternatives to Freshdesk for more efficient customer support Discover 13 customer support software applications that outperform Freshdesk. The best features, integrations and value for money for your team.
Gorgias vs Zendesk: which one to choose for your customer support in 2025? Compare Gorgias and Zendesk in 2025: features, UX, integrations, prices. Which one is right for your customer service? Find out in our comparison.
Ticketing system: improve the efficiency of your ticket management with these 8 programs 8 effective ticketing systems to centralise your requests, automate your support and improve satisfaction. Compare the tools and make the right choice.
LiveAgent vs Zendesk: we help you decide between these two customer support software packages Full comparison between LiveAgent and Zendesk: features, price, interface, integrations. Which one is right for your business? A 100% practical guide for support, IT and management teams.
Service Cloud
Customer Support
Customer Engagement
Customer Service
Customer Loyalty
Customer Satisfaction
Ticketing softwares
Customer Experience
monday service
Customer Service
Learn more about monday service
Zoho Desk
Customer Success
Learn more about Zoho Desk
Mobile Service Cloud
Customer Support
Learn more about Mobile Service Cloud
Tidio
Customer Support
Learn more about Tidio
LiveAgent
Customer Support
Learn more about LiveAgent
RingCentral Centre de Contact
Customer Support
Learn more about RingCentral Centre de Contact
Hiver
Customer Support
Learn more about Hiver
Help Scout
Customer Support
Learn more about Help Scout
Zendesk
Customer Support
Learn more about Zendesk
Khoros
Customer Support
Learn more about Khoros
LiveChat
Customer Support
Learn more about LiveChat
LiveEngage
Customer Support
Learn more about LiveEngage
Tip • 4 June 2025
The simple ingredients of a successful FAQ + examples!
Your customer support team is overworked and has to deal with a thousand and one questions a day. The solution? Create a FAQ to satisfy your customers and your teams!
Tip • 28 May 2025
Why and how can you have customer support that makes your customers happy? Strategies and advice
Offer effective and differentiating customer support: discover 4 key strategies, best practices and the contribution of AI to long-term loyalty.
Tip • 28 May 2025
Customer support automation, or how to use technology to improve customer satisfaction
Feel like you're spending too much time managing customer support requests? Automate it! Advantages, disadvantages and 6 best practices in this guide. As a bonus, a selection of tools to adopt as a matter of urgency.
![Top 9 after-sales software tools that turn complaints into customer loyalty [comparison].](https://media.appvizer.com/articles/ytog3iz_romluixlh5jypg/cover/uk/cover-picture_w227.webp)
Software • 30 April 2025
Top 9 after-sales software tools that turn complaints into customer loyalty [comparison].
Centralisation of information, automation, central customer relations... In 2025, the after-sales service is no longer something you have to endure, it's something you control. With the right after-sales software! A comparison of 9 tools.
Definition • 27 October 2024
Technical support, a key driver of customer satisfaction
1 happy customer recommends you to 9 people. That's an excellent reason to set up high-quality technical support. Find out more about the basics and the solutions to illustrate them!
Tip • 27 October 2024
7 tips for an efficient and organised after-sales service
Delivery, warranty, repairs - after-sales service is at the heart of your customer relations. How can you make it more effective? Here's our advice for your after-sales service!
Tip • 27 October 2024
Me, the customer, my requirements, my expectations, and 15 actions to satisfy me
How do you satisfy a customer? It's best to know what they want, isn't it? Well, we'll let him have his say: he'll give you his 15 requirements on a plate. appvizer will also advise you on 15 concrete actions to take.
Tip • 23 November 2020
5 Secrets to Great Customer Service
Do you want to know what great customer service is and how to provide it? Read our top hacks to increase customer attrition.
Software • 20 May 2020
6 essential features of technical support softwares
Come on a discovery of how customer support solutions significantly increase user satisfaction. New customer support solutions put collaboration at the centre of their businesses to benefit from numerous advantages.
A satisfied customer is a loyal customer! Customer support software is, therefore, necessary to perfect your customer relations. Centralize all inquiries and allocate your resources to simplify the processing of demands. Get your tasks done faster!
