Lithium: Social Media Management Software

Lithium Social Media Management helps brands connect with customers, create exceptional experiences for them, and effectively measure success. By bringing Marketing, Customer Service, and other parts of the organization together with an intelligent design, teams can execute campaigns and make data-driven decisions about social monitoring and social publishing. The end result is a smarter platform that helps cultivate authentic relationships with customers.

Why choose Lithium?

The community management, marketing, customer service and commercial services can execute campaigns based on data from social monitoring and interactions with customers in order to make strategic decisions based on the results and the available data.

The end result is an intelligent platform that helps cultivate an authentic and productive relationship with customers.

Principle Functions of Lithium

  • Social Media Management
  • Social media integration & centralization
  • Publication of contents
  • Generation of analytics and reports
  • Creation of complete profiles of the clients (synchronization with CRM, interests, tags, comments of the services, etc.)
  • Self-service options for the client

Whether you are working on Mac, Windows or Linux, Lithium will be accessible, simply through your browser.

Other Social Media Management programs exist: check them out in the Compare section to learn more about the other options we offer besides Lithium.

Editor: Lithium Technologies

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Lithium demo and screenshots

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Customer Support
Case Management
Customer Community (Forum, FAQ)
Customer Profile
Help Desk
Live Chat
Recurrent Issues Management
Solution Management
Tickets Allocation

Data hosted in the following countries: France

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