Gesatel : Streamline Your Call Centre Operations Efficiently
Gesatel: in summary
What are the main features of Gesatel?
Intelligent Call Routing
Gesatel's intelligent call routing ensures swift and efficient connection between customers and the right agents, enhancing the overall customer experience. This feature employs smart algorithms to assess real-time scenarios and direct calls accordingly, providing optimal service.
- Smart call distribution to the most suitable agents
- Priority-based queue management
- Customisable routing rules for enhanced flexibility
Real-Time Analytics
Gain actionable insights with Gesatel's real-time analytics, designed to elevate your call centre performance. It empowers you with comprehensive data analysis to make informed decisions and improve operational efficiency.
- Detailed performance metrics and reports
- Live monitoring of key performance indicators (KPIs)
- Customisable dashboards for targeted data views
Seamless CRM Integration
Gesatel seamlessly integrates with popular CRM systems, allowing for a unified approach to customer relationship management. This integration streamlines workflows and ensures agents have access to up-to-date customer information.
- Automated data synchronisation with CRM platforms
- Enhanced customer profile visibility for agents
- Streamlined task management for improved efficiency
Gesatel: its rates
Installation
€750.00
/unlimited users
Abonnement
€250.00
/year /unlimited users
Clients alternatives to Gesatel
Streamline your business processes with cutting-edge software that integrates all aspects of your operations. Increase efficiency and save time with advanced automation tools.
See more details See less details
With this software, you'll gain access to real-time data and analytics that offer unparalleled insights into your business. The intuitive interface and customisable dashboards allow for easy monitoring of operations, while the software's scalability ensures it can grow with your business.
Read our analysis about SAP S/4HANABenefits of SAP S/4HANA
Real-time data: instant decision-making with the HANA database
Modular ERP: adapt functionalities without changing systems
Initial deployment within 30 days or less
To SAP S/4HANA product page
Streamline your business operations with our ERP software. Automate tasks, manage inventory, and improve productivity.
See more details See less details
Kafinea's ERP software offers an all-in-one solution for businesses. From order processing to invoicing, our software streamlines operations and improves efficiency. With real-time data, you can make informed decisions and optimize your business processes.
Read our analysis about KafineaTo Kafinea product page
Powerful ERP software that streamlines business processes, manages inventory, and boosts productivity.
See more details See less details
With its user-friendly interface and comprehensive reporting, this ERP software is a game-changer for businesses of all sizes. It integrates seamlessly with existing systems and automates tasks, freeing up time for more important work. Plus, its real-time analytics provide valuable insights for informed decision-making.
Read our analysis about FuriousBenefits of Furious
All-in-one business solution
Designed by agency and IT services executives
Saves approximately 30% of management time
To Furious product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.