Urbest: Simplify the management of your interventions

Urbest is a communication platform dedicated to the construction industry. It simplifies communication and improves the management of preventive and curative interventions as well as the monitoring and execution of work.

Choose the level of information sharing: from owner to tenants, interveners and managers, spread the right information at the right time to the right person and improve their user experience.

Features :

  • Planning of maintenance operations
  • Request's submission easy and complete
  • Dashboard for monitoring interventions
  • Sharing information ,
  • Customer satisfaction follow up,
  • Statistics on intervention times,
  • Monitoring of budget,
  • Sharing information at any time between the actors involved in a request,
  • Generation of reports (intervention, activity etc.) 
  • Multi platform (web browser, Ios, Android),
  • Real-time platform.

Advantages :

  • Quick implementaiton,
  • Consolidation of requests,
  • Creation of a group of service providers
  • Improved responsiveness,
  • Real-time monitoring of your building's activity,
  • Improved knowledge of your building and its needs,
  • Saving time by eliminating repetitive administrative tasks (follow-up, reporting, recording information, etc.)
  • Compliant with the GDPR

Urbest allows to control the communication between the different actors of the building industry:

For the owner, Urbest offers the possibility to monitor the activity of his building. At any time, he can view current or past requests, on a case-by-case basis, or as a whole.

The manager can monitor the evolution of requests, assign them to the appropriate service providers or set up their automatic assignment, exchange with the service provider or the requester, know the influencers of the building, and generate summary reports on the building's activity.

Thanks to Urbest, the service provider is notified as soon as a request for intervention concerns him, he can accept or decline it (if several service providers are consulted). He receives all the information concerning the request on the mobile application and/or by email. He can request additional information if necessary, process his request and generate his intervention report through the platform.

Editor: Urbest

Strengths of Urbest

  • Certifications: GDPR

Urbest demo and screenshots

Urbest customers

Urbest pricing and features

Plans & Pricing

Bureaux
Logements
€0.5 /year
€1 /month

Par metre carré (dégressif jusqu'a 20 centimes)

Par logement

Features

Application Settings
Dashboard
Data Import & Export (CSV, XLS)
Groups
Management of Rights
Multi-company
PDF Export
Territory management
User Management
Credential Management
Authorization Management
Automatic Login to Accounts
Multi-company Management
Multi-site Management
Security Level Check
Traceability
Customer Support
Claims Management
Communications History
Customer Interface
Customer Support Dashboard
Escalation
Feedback & Customer Satisfaction
Help Desk
Live Chat
Ticketing
Tickets Allocation
Document Management
Archiving
Cross-Device Sync
Document Library
Document Sharing (Files)
Email document as an attachment
Import
Photos and Videos
Process & Workflow
Automatic Actions
Performance Indicators
Priority Management
Problem Resolutions
Process Instant Go Live
Real-Time Editing
Task Management & Alerts
Project Management
Archives
Assessment of Tasks to Be Completed
Demand Management
Issue Management
Kanban Board
Priority Management
Productivity Analysis
Services Management
Authorised Representative & Service Provider Management
Client Portal
Diagnostic Help
Intervention Receipt
Interventions Management
Interventions Report
Request for Intervention
Services Configuration
Subcontractors Management

Services

Mobility
Mobile App
Offline Mode
Responsive Web Interface (RWD) Application crafting to provide an optimal experience
Security & Confidentiality
Access Restriction on IP Addresses
Alarm Management
Daily Backups
Data Loss Prevention (DLP) Control sensitive business data with built-in DLP policies based on regulatory standards such as PII and PCI, which help to identify, monitor, and protect sensitive data through deep content analysis.
Email Alarm Transmission
Geographic Data Redundancy
Single Sign-On (SSO)
Strict Internal Access Controls
Total Data Reversibility
Support
24/7 Support
Community (FAQ, Forum)
Configuration Support
Dedicated Account Manager
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)
On-site Training
Online Training (Webinar)

Data hosted in the following countries: France