8x8: in summary

8x8 is a cloud-based communication and collaboration software that provides a range of tools and services for businesses of all sizes. It offers a unified platform for voice, video, chat, and contact center solutions, as well as integration with third-party apps and services.

8x8 is designed for organisations that need a reliable and scalable communication solution that can be accessed from anywhere in the world. It is ideal for remote teams, contact centers, and businesses that want to improve communication and collaboration among employees and customers.

One of the key strengths of 8x8 is its advanced analytics and reporting tools that provide insights into communication patterns, call volumes, and customer behavior. Another strong point is its integration capabilities with popular third-party apps such as Salesforce, Microsoft Teams, and Google Workspace. Lastly, 8x8 offers a highly customisable platform that can be tailored to meet the specific needs of individual businesses.

Its benefits

Advanced analytics for better decisions & customer encounter

Integration with famous third-party apps boosts productivity

Flexible, customisable platform to suit business needs.

Its disadvantages

Too many updates

8x8: its rates and features

Standard
Rate
On demand
Backup
Online Backup
Communication
Call Recording
Group Chat
Video Conference
Connected Devices Management
Data, SMS, MMS and Call Consumption
Security & Confidentiality
Secure Sockets Layer (SSL)

Clients alternatives to 8x8

Customer reviews about 8x8

4.6
Based on 37 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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8x8
4.6
Based on 37 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.