8x8: in summary
8x8 is a cloud-based communication and collaboration software that provides a range of tools and services for businesses of all sizes. It offers a unified platform for voice, video, chat, and contact center solutions, as well as integration with third-party apps and services.
8x8 is designed for organisations that need a reliable and scalable communication solution that can be accessed from anywhere in the world. It is ideal for remote teams, contact centers, and businesses that want to improve communication and collaboration among employees and customers.
One of the key strengths of 8x8 is its advanced analytics and reporting tools that provide insights into communication patterns, call volumes, and customer behavior. Another strong point is its integration capabilities with popular third-party apps such as Salesforce, Microsoft Teams, and Google Workspace. Lastly, 8x8 offers a highly customisable platform that can be tailored to meet the specific needs of individual businesses.
Its benefits
Its disadvantages
8x8: its rates and features
Standard Rate On demand | |
---|---|
Backup | Backup |
Online Backup | |
Communication | Communication |
Call Recording | |
Group Chat | |
Video Conference | |
Connected Devices Management | Connected Devices Management |
Data, SMS, MMS and Call Consumption | |
Security & Confidentiality | Security & Confidentiality |
Secure Sockets Layer (SSL) |
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