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Synchroteam : Cloud-based field service management solution
Synchroteam : Cloud-based field service management solution
4.5
Based on +200 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Synchroteam: in summary
Why choose this software?
Synchroteam is a cloud-based field service management solution aimed at all sectors of activity: medical, agricultural, services, etc. This solution allows you to improve your organisation and to better coordinate your employees in the field with those working in the offices.
Synchroteam intervention management
Synchroteam is a 100% Cloud solution that requires no installation. This technology offers more flexibility to its users and a stronger data sharing capacity. The field data is transmitted back to the headquarters, so that the employees have all the information they need to carry out their work in the best conditions:
Plan maintenance interventions : assign a technician according to his sector of activity, his availability and skills, and notify him.
Manage interventions in real time : list and map of interventions, GPS tracking of employees, etc.
Collect intervention reports from field teams.
Manage stocks of spare parts: entries, exits, stock movements, definition of an alert threshold, etc.
Create quotes, convert them into invoices and send them to customers and enter them in the internal accounting tool (Xero, QuickBooks, Sage).
Synchroteam is equipped with a customisable CRM tool to centralise customer data and easily visualise data from the customer file :
Contact information on each customer
Proportion of intervention by type
History of interventions by customer: estimates, invoices, intervention reports
A customer portal allows customers to consult online the intervention reports that concern them and make intervention requests.
The Synchroteam mobile application
Synchroteam is equipped with a secure iOS and Android application for on the go teams. In real time, they can view their schedule, receive notifications, record the details of each intervention and complete a report, issue invoices and collect customer payments.
An off-line mode allows technicians to be not dependent of the network.
Streamline field service operations with scheduling, dispatching, and real-time tracking. Enhance customer satisfaction with efficient service delivery.
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Salesforce Field Service is designed to elevate field service management by integrating advanced scheduling and dispatching tools. With real-time tracking capabilities, it allows businesses to optimise resource allocation and respond swiftly to customer needs. The software enhances communication between field technicians and customers, ensuring seamless service delivery. This results in improved operational efficiency while enhancing customer satisfaction through timely and effective service solutions.
Efficient task management, real-time tracking, and resource allocation enhance productivity in field operations.
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PTV Axylog offers efficient task management with features that streamline scheduling and dispatching processes. Real-time tracking provides visibility into field operations, ensuring timely service delivery. Additionally, precise resource allocation leads to optimal use of personnel and equipment, enhancing overall productivity and reducing operational costs. This makes it an essential tool for businesses seeking to improve their field service management strategies.
Streamline field operations with our software's mobile forms, custom workflows, and real-time data tracking.
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Our software's mobile forms simplify data collection and reduce errors. Custom workflows automate processes and save time. Real-time data tracking provides visibility and insights for better decision-making.
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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