Field service management software helps manage and track field service operations. It typically includes features such as scheduling, dispatching, inventory management, and job tracking. The software can be accessed via mobile devices, allowing field technicians to receive job details and update job statuses in real-time.
Field Service Management Software
These planning and organization software programs are above all platforms for the logistical organization of the participants, their availability, places of intervention, material and immaterial resources and the invoicing of interventions.
Our selection of 12 field service management software
Manage field service operations efficiently with this software. Schedule jobs, track time, and assign workers with ease.
This software streamlines your field service management by providing a centralised platform for all your operations. Its intuitive interface allows you to quickly schedule jobs, track worker time, and assign tasks to the right people. With real-time updates and mobile access, you can stay on top of your operations from anywhere.
Read our analysis about Synchroteam Learn more To Synchroteam product page
Streamline field operations with our software's mobile forms, custom workflows, and real-time data tracking.
Our software's mobile forms simplify data collection and reduce errors. Custom workflows automate processes and save time. Real-time data tracking provides visibility and insights for better decision-making.
Read our analysis about Kizeo Forms Learn more To Kizeo Forms product page
Streamline field operations with this software. Manage tasks, schedules, and assets efficiently.
This software offers a comprehensive Field Service Management solution that empowers businesses to optimize their field operations. With features such as task management, scheduling, and asset tracking, users can streamline their workflows and improve productivity.
Read our analysis about TimeTonic Learn more To TimeTonic product page
Pricing on request
Streamline maintenance operations with powerful CMMS software. Automate work orders, track inventory, and manage equipment maintenance schedules.
With Twimm's CMMS software, you can easily create and assign work orders, track inventory levels, and schedule preventive maintenance tasks. The software also provides real-time data on equipment performance, enabling you to make informed decisions to improve operational efficiency.
Read our analysis about Twimm Learn more To Twimm product page
Paid version from €24.50 /month
Optimize your field operations with software that schedules, tracks, and manages your technicians efficiently.
Field Service Management software automates the process of dispatching technicians, managing inventory, and processing invoices, freeing up your team to focus on delivering exceptional service.
Read our analysis about Praxedo Learn more To Praxedo product page
Paid version from €24.00 /month
Optimize field operations, schedule appointments, and track mobile teams with this field service management software.
AntsRoute helps businesses manage their field operations by providing a user-friendly platform to schedule appointments, optimize routes, and track mobile teams. With real-time updates, businesses can ensure that their operations run smoothly and efficiently.
Read our analysis about AntsRoute Learn more To AntsRoute product page
Pricing on request
Streamline your field service management with easy-to-use software. Schedule jobs, track inventory, and manage your team efficiently.
With our software, you can create custom forms, automate workflows, and generate reports to monitor your business performance. Stay on top of your field service operations with real-time data and analytics.
Read our analysis about DataScope Learn more To DataScope product page
Paid version from €40.00 /month
Streamline your document management process with this cloud-based software. Create, edit and share forms effortlessly.
Say goodbye to paperwork and hello to efficiency. MoreApp Forms allows you to digitize your forms and manage them from anywhere. With features such as real-time data capture, automated workflows and integrations with other software, you can save time and increase productivity.
Read our analysis about MoreApp Forms Learn more To MoreApp Forms product page
Paid version from €24.50 /month
Streamline your field service operations with software that optimises dispatching, scheduling and inventory management.
With this software, you can easily track your team's location, schedule jobs and manage inventory. It also provides real-time data on job progress and offers insights into team performance.
Read our analysis about Safenergy Learn more To Safenergy product page
Paid version from €25.00 /month
Rekapp is an intervention management application for professional installers that improves the quality of service and communication within the company.
It allows you to facilitate the daily life, to fluidify the process and the exchange of information between the field and the headquarters and especially, to follow your projects in real time, plan, improve, manage your teams and have an overview of your activity.
Read our analysis about Rekapp Learn more To Rekapp product page
Pricing on request
Automate field operations, improve customer satisfaction and reduce costs with this cloud-based solution.
Manage your workforce, schedule jobs, track inventory and assets, and generate reports to optimize your field service operations. With real-time communication and GPS tracking, you can ensure timely service delivery and enhance customer experience.
Read our analysis about OPOC Learn more To OPOC product page
Pricing on request
Streamline field operations with powerful management software that optimizes workflow and increases efficiency.
With the ability to track and manage field teams, assign tasks and monitor progress, Forms2mobile provides real-time data and analytics to optimize operations. The software's user-friendly interface allows for seamless communication between field employees and management, with customizable forms and reports to fit any industry.
Read our analysis about Forms2mobile Learn more To Forms2mobile product page
Field Service Management software: purchase guide
What is a field service management software?
Definition
Planning interventions allows entrepreneurs to better manage their activities. Such software has the essential tools to monitor each operation. The options vary and allow the user to set up a control panel to supervise the teams in the field, take orders and manage customers.
How does it work?
The main purpose of this type of software is to facilitate the flow of information. From the manager to the mobile employees to the customers, the communication is done in real time. For this purpose, team members benefit from an application accessible via a mobile device. The platform synchronizes with the updates made by each of them. The data are related to the progress of the work or service.
Notifications act as alerts, so that nothing is forgotten. In relation to customers, it is possible to contact them via email directly on the program interface. The agent can always confirm by phone later. All this process is done semi-automatically with a field service management software.
What are the main features of a SaaS intervention management software?
Planning management
To enable a maintenance team to better organize itself, most programs have a shared agenda. The latter offers a comprehensive view of each person's calendar to facilitate appointment scheduling. Coordination is thus more targeted, compared to field interventions, leave, travel, etc.
Organisation of ERP information
These operational solutions make it easier to navigate recent or already closed folders. Data is visible remotely, regardless of time of day, allowing you to respond to customer requests. To do this, the program supports targeted searches to find the parts used, the measurements that have been taken and the photos of the equipment consumed.
Consultation of the stock history
The management of the equipment is easier with this tool. All stocks are listed on the platform. The list will be saved on the Cloud and updated automatically with each movement. It is easier to track the status of equipment for a faster inventory.
Who uses field service management software?
An intervention management software is intended for all technicians who perform interventions in the field. As the functionalities are varied, the program can support an entire team, closely monitoring the services of mobile employees in relation to appointments received at headquarters. Of course, small and medium-sized companies are more used to this type of program to be permanently connected with their field team.
Why use an enterprise intervention management software?
Advantages
- Intuitive and remotely accessible logistics organization platforms
- Notification system to better organize oneself while avoiding omissions
- Shared agenda to ensure the planning of mobile employees' working hours
- Real-time monitoring of all team activity
- Considerable time saving compared to standard management, which requires always calling each other to communicate information
Disadvantages
- However, free software does not offer the full functionality that a company needs to manage a team
How to choose an online intervention management software?
- Downloadable application: since it is necessary to monitor the maintenance evolution in real time, it is interesting to use a program available in the application. This makes it easier for office agents to control the progress of work, and vice versa.
- Customization: an important criterion is the quality of the interface. The more ergonomic it is, the better it is for each user. In addition, the software must be adapted to the needs of each profession.
- Security: Data is the most valuable thing a company has to offer. It is therefore necessary to pay particular attention to their security.
- Flexible costs: All software is differentiated to better fit each sector. It is normal to see paid and free operational solutions. All you have to do is choose the one that best fits the structure.
Field Service Management softwares: Q&A
When choosing a field service management software, look for features such as scheduling and dispatching, job tracking, inventory management, mobile access, and reporting. It's also important to consider the software's scalability, integrations with other systems, and ease of use.
Field service management software can provide numerous benefits to your company, including improved productivity, better communication between technicians and dispatchers, more efficient scheduling, and enhanced customer service. It can also help reduce costs by streamlining operations and improving inventory management.
The best field service management software options vary depending on your company's needs and budget. Some popular options include ServiceMax, FieldAware, and Jobber. These software options offer features such as scheduling, dispatching, inventory management, and mobile access.
There are several free field service management software alternatives available, such as Fergus, RepairShopr, and Synchroteam. These software options offer basic features such as scheduling, dispatching, and job tracking, but may have limitations in terms of scalability and integrations.
