NUACOM: Cloud Phone System for Modern Businesses

Review NUACOM: Cloud Phone System for Modern Businesses - Appvizer

NUACOM is a modern telephony solution for businesses that need a reliable and fully scalable business phone system.

First-Class Features to Optimize Your Customer Support, Communication, and Productivity 

NUACOM Cloud Phone System enables sales and support teams to make calls directly from a computer, our Softphone application, or smartphone. Beyond this, NUACOM provides first-rate telephony features, such as: 

  • Automated Call Recording and instant access to all of your call logs.
  • An IVR menu and time management tools (opening hours) which are customizable within your User Portal.
  • Complete mobility so you can make and receive calls from anywhere, at any time, with a simple Internet connection.
  • Use Call Notes to keep track of valuable information during your calls.
  • Automated Caller ID so you can boost your connection ratio with a local presence ID.
  • Call Tags to easily classify the type of call in your logs.
  • Real-time stats displayed on your live calls Wallboard and Monitoring services.
  • Advanced call analytics, custom reports and more.  

Integrate Your Favorite Business Apps with NUACOM 

Integrated phone and CRM systems allow users to effectively manage every stage of the sales engagement cycle. With NUACOM, you can access key integration benefits, such as:

  • combine all your business apps,
  • consolidate your communication channels, 
  • streamline engagement with leads and customers in one place,
  • help your agents keep track of live chat requests and open support tickets,
  • manage all of your email campaigns, 
  • connect your calls to one of our native integrations and more.

Why You Should Stop Using a Traditional Phone System and Switch to Cloud Telephony?

Traditional phone systems usually require additional software, maintenance, and support. They can also create additional charges for line rentals and are built upon dated technology that is not compatible with data-driven devices and Internet-based services. With NUACOM Cloud Phone System, you only need an Internet connection to manage your business communication. Other benefits include: 

  • access to low call rates
  • free national calls
  • local or international phone numbers
  • a virtual Call Center
  • call transfer to different departments and locations
  • an IVR menu to manage your call flows

If your team uses phones as a daily part of their communication, then you should switch to a phone system that will help your business survive in today's fast-paced competitive marketplace. Start your free trial now and discover if NUACOM is the right fit for your business. 

Editor: NUACOM

Strengths of NUACOM

  • High-Definition Call Quality
  • Unlimited concurrent calls
  • 24/7 Customer Support
  • Certifications: PCI-DSS, ISO 27001

NUACOM demo and screenshots

All of your calls are automatically recorded and saved in your User Portal. View all of your live calls Wallboard in your User Portal and quickly make calls from the NUACOM desktop app. Get the combined power of our business IP phone, custom User Portal, Mobile App, and Softphone. Use our VoIP softphone desktop app on your PC and mobile phone. If your User Portal, you can set up your IVR to play a greeting message, redirect the call, and more. Easily combine your calls with one of our native integrations, like Pipedrive.

NUACOM customers

NUACOM-Credit Union NUACOM-Health Service Executive NUACOM-Payment Sense NUACOM-Foras na Gaeilge

NUACOM pricing and features

Plans & Pricing

€9.99 /month /user
€24.99 /month /user
€34.99 /month /user


Activity Monitoring
Data Import/Export
Shared Dashboards and Reports
Connection to Live Data Sources
Call Recording
Call Transfer to Mobile Device
Contact Manager Search and organization application for professionnal contacts
Live User Status
Notifications Email, sms, or pop-up window that alerts you of an action
Push-To-Talk (PTT) Calls
SMS Short Message System
Shared Contacts Contacts viewed and updated by multiple people
VoIP Calls Phone conversations
Voice Encryption
Voice Mailbox Voicemail hosted and accessible via your browser
Customer Support
Queue Management
Call Center Opening Hours
Call Forwarding Call forwarding to a colleague
Call Queue Management
Call Tracking
Call Transfer
Calls Comments and Notes
Do Not Disturb
Interactive Vocal Server
Internal Calls
Phone Call Routing
Phone Hours
Shared Call Log
Simultaneous Call Management


Integration & Interoperability
API, Web Service Restful APIs
Telecom Network
Web Browser Extension
Mobile App
Offline Mode
Responsive Web Interface (RWD) Application crafting to provide an optimal experience
Security & Confidentiality
Audits & Certificates (SAS 70, ISO 27001/2, TRUSTe)
Crisis Management
Daily Backups
Geographic Data Redundancy
Strict Internal Access Controls
Total Data Reversibility
24/7 Support
Configuration Support
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)

Data hosted in the following countries: Ireland

Integrations NUACOM

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