NUACOM: Cloud Phone System for Modern Businesses

NUACOM is a modern telephony solution for businesses that need a reliable and fully scalable business phone system.

First-Class Features to Optimize Your Customer Support, Communication, and Productivity 

NUACOM Cloud Phone System enables sales and support teams to make calls directly from a computer, our Softphone application, or smartphone. Beyond this, NUACOM provides first-rate telephony features, such as: 

  • Automated Call Recording and instant access to all of your call logs.
  • An IVR menu and time management tools (opening hours) which are customizable within your User Portal.
  • Complete mobility so you can make and receive calls from anywhere, at any time, with a simple Internet connection.
  • Use Call Notes to keep track of valuable information during your calls.
  • Automated Caller ID so you can boost your connection ratio with a local presence ID.
  • Call Tags to easily classify the type of call in your logs.
  • Real-time stats displayed on your live calls Wallboard and Monitoring services.
  • Advanced call analytics, custom reports and more.  

Integrate Your Favorite Business Apps with NUACOM 

Integrated phone and CRM systems allow users to effectively manage every stage of the sales engagement cycle. With NUACOM, you can access key integration benefits, such as:

  • combine all your business apps,
  • consolidate your communication channels, 
  • streamline engagement with leads and customers in one place,
  • help your agents keep track of live chat requests and open support tickets,
  • manage all of your email campaigns, 
  • connect your calls to one of our native integrations and more.

Why You Should Stop Using a Traditional Phone System and Switch to Cloud Telephony?

Traditional phone systems usually require additional software, maintenance, and support. They can also create additional charges for line rentals and are built upon dated technology that is not compatible with data-driven devices and Internet-based services. With NUACOM Cloud Phone System, you only need an Internet connection to manage your business communication. Other benefits include: 

  • access to low call rates
  • free national calls
  • local or international phone numbers
  • a virtual Call Center
  • call transfer to different departments and locations
  • an IVR menu to manage your call flows

If your team uses phones as a daily part of their communication, then you should switch to a phone system that will help your business survive in today's fast-paced competitive marketplace. Start your free trial now and discover if NUACOM is the right fit for your business. 

Editor: NUACOM

Strengths of NUACOM

  • High-Definition Call Quality
  • Unlimited concurrent calls
  • 24/7 Customer Support
  • Certifications: PCI-DSS, ISO 27001

NUACOM demo and screenshots

NUACOM customers

NUACOM pricing and features

Plans & Pricing

Essentials
Unlimited
Premium
€9.99 /month /user
€24.99 /month /user
€34.99 /month /user

Features

Analytics
Activity Monitoring
Data Import/Export
Filters
KPI
Reports
Shared Dashboards and Reports
Statistics
Connection to Live Data Sources
Communication
Call Recording
Call Transfer to Mobile Device
Contact Manager Search and organization application for professionnal contacts
Live User Status
Notifications Email, sms, or pop-up window that alerts you of an action
Push-To-Talk (PTT) Calls
SMS Short Message System
Shared Contacts Contacts viewed and updated by multiple people
VoIP Calls Phone conversations
Voice Encryption
Voice Mailbox Voicemail hosted and accessible via your browser
Customer Support
Queue Management
Telephony
Blacklist
Call Center Opening Hours
Call Forwarding Call forwarding to a colleague
Call Queue Management
Call Tracking
Call Transfer
Calls Comments and Notes
Do Not Disturb
Interactive Vocal Server
Internal Calls
Phone Call Routing
Phone Hours
Shared Call Log
Simultaneous Call Management

Services

Integration & Interoperability
API, Web Service Restful APIs
LDAP
Telecom Network
Web Browser Extension
Mobility
Mobile App
Offline Mode
Responsive Web Interface (RWD) Application crafting to provide an optimal experience
Security & Confidentiality
Audits & Certificates (SAS 70, ISO 27001/2, TRUSTe)
Crisis Management
Daily Backups
Geographic Data Redundancy
Strict Internal Access Controls
Total Data Reversibility
Support
24/7 Support
Configuration Support
Help Desk (Phone, Email, Ticket, Chat)
Knowledge Base (tutorials, demos)

Data hosted in the following countries: Ireland