KIAMO : The cross-channel software for contact centers
KIAMO: in summary
Kiamo is a cross-channel solution for ambitious organizations that want to improve the efficiency of their Customer Relationship Teams to meet their customers' expectations, across all channels available to them.
Cross-channel
Advisors interact with clients in the same way across all channels. In Kiamo, they have a 360° view of customer data.
Productivity
Kiamo improves the personalization of exchanges, reduces effort and time wasted for advisors and clients alike.
Satisfaction
Kiamo helps advisors deliver answers that meet customer expectations, solving their problems as quickly as possible.
Loyalty
Kiamo helps advisors to better understand clients and develop a relationship of trust based on transparency, integrity and empathy.
KIAMO - Screenshot 1 
KIAMO - Screenshot 2 
KIAMO - Screenshot 3 KIAMO: its rates
Sur-mesure
Rate
On demand
Clients alternatives to KIAMO
Streamline your call center with powerful software that enhances customer experience and boosts productivity.
See more details See less details
8x8's call center software provides a range of features to help you manage your customer interactions efficiently. Its advanced call routing system ensures that customers are directed to the right agent for their needs, while real-time analytics give you insights into call volumes and agent performance.
Read our analysis about 8x8Benefits of 8x8
Advanced analytics for better decisions & customer encounter
Integration with famous third-party apps boosts productivity
Flexible, customisable platform to suit business needs.
To 8x8 product page
Cloud-based call center software with advanced features for efficient call handling and management.
See more details See less details
CloudTalk offers real-time call monitoring, call recording, IVR, and CRM integration to streamline operations and improve customer experience. Its intuitive interface and customizable reports make it easy to use and track performance metrics.
Read our analysis about CloudTalkBenefits of CloudTalk
CloudTalk seamlessly integrates with over 25+ business tools
50+ powerful call centre features, 140+ phone numbers
CloudTalk Plan starts with 20€ per user/month
To CloudTalk product page
A cloud-based call centre software with advanced analytics, automation, and omnichannel capabilities for seamless customer communication.
See more details See less details
With Genesys PureCloud, businesses can easily manage customer interactions across multiple channels, including voice, email, chat, and social media. The software provides real-time analytics to track performance and improve customer satisfaction. Its automation features streamline workflows and reduce manual tasks, resulting in increased efficiency and cost savings.
Read our analysis about Genesys PureCloudBenefits of Genesys PureCloud
Native omnichannel platform
Speech-Enabled IVR
Workforce optimisation system
To Genesys PureCloud product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.