Salesforce Sales Cloud: in summary

Sales Cloud is a CRM platform with many features that help you not only manage your customer relationship but also manage your sales teams.

Sales Cloud is a fully customizable product that brings all the customer information together in an integrated platform. Whether you are a startup or a large company, these offers can adapt to your needs and can evolve with you.

Centralise all your sales, leads and customer data and access thousands of applications through the AppExchange. The platform is provided in Software as a Service (SaaS) for browser-based access; a mobile app is also available.

A real-time social feed for collaboration allows users to share information or ask questions of the user community.

Its benefits

Improves sales team productivity and performance

Enables data-driven decision making

Enhances customer experience and loyalty

Certifications:TRUSTe, ISO 27001, ISO 27018, PCI-DSS, GDPR

Its disadvantages

Setting up Sales Cloud may take some time, but it's worth it

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Appvizer's opinion

Salesforce Sales Cloud is a world-renowned CRM and constantly innovates to meet the requirements of its users.

We can see that this complete solution helps you to improve your customer relationships and accelerate your sales.

They offer support contracts to guide you through it:

  • Basic support
  • Premier support
  • Premier plus supporting
  • Strategic supporting

Each contract offers different levels of support to which you can subscribe according to your needs.

Once mastered, we see that Salesforce Sales Cloud is very effective for centralising and automating sales processes, improving communication with customers and tracking the performance of the sales team. It is also possible to customise the tool to meet the specific needs of your company!

In short, we note that Salesforce Sales Cloud is an essential tool for companies looking to improve their sales management.

Salesforce Sales Cloud - scoring
Salesforce Sales Cloud - scoring
Salesforce Sales Cloud - scoring
Salesforce Sales Cloud - Sales Cloud Scoreboard
Salesforce Sales Cloud - Salescloud
Salesforce Sales Cloud - Pardot

Salesforce Sales Cloud: its rates

Salesforce offers four versions of Sales Cloud on a per-user, per month basis, from lowest to highest: 

The Essentials:

  • the management of the accounts, contacts, leads, and opportunities
  • e-mail integration

The Professional:

  • recording and automation of lead evaluation
  • collaborative predictions

In the Enterprise:

  • automation of workflow
  • approvals

The Unlimited:

  • most advanced needs
  • high volume usage
  • has all the features

It is also in this last offer that you will find 24/7 assistance, which can be very useful!

For those who aren’t sure about the product yet, Salesforce offers a 30-day free trial.

SalesforceIQ CRM Starter
/month /user
Lightning Professional
/month /user
Lightning Enterprise
/month /user
Lightning Unlimited
/month /user

Clients alternatives to Salesforce Sales Cloud

Salesforce Sales Cloud: the complete test

Sales Cloud is a complete CRM software and has distinct and very useful features. There are 10 main modules: contact management, with an overview of customers, opportunity management, with details of sales opportunities (products, competition, etc.) lead management, with monitoring of the entire lead journey, reports and dashboards, with a real-time representation of your activity, sales forecast, with the possibility of viewing and adjusting the forecasts, sales collaboration, with the sharing and centralization of information as well as the chat, salesforce quote-to-cash, with the creation of quotes, branded proposals and subscription billing, territory management, with a logical and flexible structure for your sales, sales data and intelligence, with solutions to enrich incomplete and inaccurate records and finally, inside sales console, with the dashboard-like interface that provides inside sales representatives

Let’s focus on 3 features for you to see how Sales Cloud can help you on a daily basis.

Sales forecasting: Techniques, Methods, and Best Practices for Accurate Predictions

The sales forecasting feature improves your sales management and boosts your revenue. Adapt your sales approach and connect with customers on their preferred channels. You can easily keep track of your contacts, opportunities, and crucial deals, enhance sales efficiency with automation tools, track your pipeline and boost sales performance and gain a comprehensive understanding of each customer to make informed decisions

Quote-to-cash: The Complete Guide to Streamlining Sales Processes from Opportunity to Payment

The quote-to-cash feature also called CPQ (configure, price, quote) makes it possible to configure products, determine prices, and generate quotes quickly and easily. The software can be implemented up to 5-10 times faster than other CPQ solutions and is user-friendly, accessible on any device, and available at all times, anywhere. We can create and deliver accurate sales quotes faster, generate branded proposals and contracts, and manage revenue and subscription billing with a streamlined experience

Sales data and intelligence: The Importance of Collecting, Analysing and Utilising Sales Metrics for Improved Performance and Business Insights

The sales data and intelligence feature helps you find the right companies and contacts quickly, and access high-quality prospects for cross-selling and upselling. It also helps you clean and enrich your data, making it more accurate, so you can make better decisions, manage your pipeline more effectively, and uncover opportunities faster. And finally it reduces the time spent searching for data by sales reps, providing instant access to important information about your customers, including advanced firmographic details and curated call prep content

If you’ve ever dreamed of meeting Einstein, Salesforce has created Einstein AI! The artificial intelligence helps sales reps sell smarter by prioritising the most promising leads, automating data entry to save time, identifying key actions to close deals, stay informed and deepen customer relationships.

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