Hubicus Groupe BVA: Monitoring the quality of your customer experience

Hubicus provides a powerful real-time tool to manage the quality of your customer experience.

360° Quality Management: Quality delivered by your contact centers, quality perceived by your customers, quality known by your employees and quality recommended by our experts.

Services in Do It Yourself: Quality Monitoring, Feedback Management. Abilities.

  • Multi-channel evaluation grids
  • Many media to distribute your questionnaires,
  • Automatically triggered investigations,
  • Powerful real-time reporting and collaboration tool
  • Competency quiz.

Hubicus provides a global SaaS software offer.

Editor: Hubicus Groupe BVA

Strengths of Hubicus Groupe BVA

  • Real-Time
  • Do It Yourself ./ Do It For Me
  • 360° view of quality
  • Certifications: NF Logiciel

Hubicus Groupe BVA demo and screenshots

Hubicus Groupe BVA customers

Hubicus Groupe BVA pricing and features

Plans & Pricing

Standard
€189 /year /user

Soit 15,75 €HT/mois pour une qualité optimale

Features

Customer Support
Feedback & Customer Satisfaction
Service Quality Management
Questionnaire
Conditional Branching (Questions and Pages)
Customized Forwarding Upon Completion of the Survey
Multilingual Surveys
Online Questionnaire Creation
Question Grouping
Questionnaire Templates
Real-Time Responses
Summary of Results
Talent Management
Employee Performance and Potential Changes over time in employee performance ratings
Employee Satisfaction
Skills Management
Training
Objectives Evaluation

Data hosted in the following countries: France

Quable

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Pim and PXMEcommerceSupermarketDamCxFashionAgri-Food

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Aircall

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VoipSoftware VendorTelecomTelephonyIvrCall Centre

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The first online service providers one-stop solution
MarketplaceReservation & BookingEcommerceSupermarketInsuranceLogisticsHuman Services

Optima-CRM

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Real Estate ManagementReal Estate AgencyCrm

Genesys PureCloud

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All-in-one cloud contact centre solution
Call CentreCustomer EngagementCustomer Service

BOTNATION AI

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YellowBox CRM

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CrmTruckingHome BuilderCampaign ManagementSales Force AutomationDashboardAssociation

eMundus

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Online candidacy management plateform
Higher EducationRecruitingCrm

Sellsy

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The All-In-One CRM and Invoicing Solution
InvoicingCrmBusiness Management

Monstock

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Mobile and innovative storage management solution
Warehouse ManagementWholesaleRetail Management SystemsSupply Chain ManagementHome BuilderWarehouse ManagementBarcode & Label Management

Eurécia Congés & Absences

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Spend 50% less time on leave management
Holiday ManagementAttendance Tracking