Smart Tribune: in summary

Who we are?

Smart Tribune is a SaaS editor of customer self-service solutions and an expert in digital customer relations. Our self-service technology is based on artificial intelligence to offer Internet users the possibility of solving their problems by themselves and to provide them with a fluid customer experience throughout the digital customer journey, thus improving conversion and helping to reduce the number of requests sent to customer services.

Smart Tribune's value proposition:

  • -40% fewer customer service requests
  • +20% increase in conversion rate on customer journeys
  • +10% increase in customer satisfaction with our solutions
  • +10% more SEO traffic generated

Smart Tribune:

  • 4 technological solutions: NLP Chatbot, Knowledge Base, Contextualized Help Box, Advisor Knowledge Base
  • Supports +150 key brands (Carrefour, Samsung, Total Energies, Homeserve, WWF, FFF, The Kooples, Clarins, Meetic, DPD, Guerlain...)
  • +More than 400 self-care projects completed
  • Multi-sector self-care expertise
  • 3,000,000+ web users find their answer autonomously every month thanks to our solutions
  • 35+ employees

Its benefits

SEO improvement

Solutions on the entire Self-service value chain

Selfcare and Digital Customer Relationship Consulting

Smart Tribune: its rates

On demand

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Based on 33 reviews

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Smart Tribune
Based on 33 reviews