easiware: The CRM of desirable companies!

With our customer relationship management software in SaaS mode, easicrm, you manage your sales contacts, manage your sales, optimize your marketing actions, process your customers' complaints and manage your call center.

The customizability, ergonomics and user-friendliness of each module guarantee easy and fast handling by users. Thanks to its 5 separable and complementary modules, the CRM easicrm suite enables large and medium-sized companies to cover all their needs related to customer relationship management.

Editor: EASIWARE SAS

Strengths of easiware

easiware demo and screenshots

accueil_rapports.png Flux_sociaux.png

easiware customers

easiware Client easiware Client easiware Client easiware Client easiware Client easiware Client easiware Client easiware Client

easiware pricing and features

Plans & Pricing

BtoB
Contact us

Features

Analytics
Activity Monitoring
Custom Charts
Dashboards
KPI
Net Promoter Score (NPS)
Objectives Management
Semantic Analysis
Shared Dashboards and Reports
Verbatim Analysis
Collaboration
Conversations and posts Collaborative discussions on a wall
Intranet/Community
Knowledge Base, Wiki
News Feed
Note Taking Management of a task list and note-taking
Shared Calendars
Task Management
Customer Support
Case Management
Claims Management
Communications History
Customer Community (Forum, FAQ)
Customer Interface
Customer Profile
Customer Support Dashboard
Escalation
Feedback & Customer Satisfaction
Help Desk
Live Chat
Queue Management
Recurrent Issues Management
Standardized Responses
Ticketing
Tickets Allocation
Document Management
Document Library
Document Sharing (Files)
Marketing Automation
Campaigns Management
Campaigns Reports Clics, ROI
Email Templates
Mass Email
SMS campaign

Services

Integration & Interoperability
API, Web Service Restful APIs
Social Networks Integration
Telecom Network
Website (plugin, form)
Mobility
Mobile App

Data hosted in the following countries: France