LiveChat is a live chat software that can be inserted on a retailer's website. It allows Internet users to interact online with a support member.
Live Chat with LiveChat
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LiveChat allows you to set up a live chat tool on your e-commerce site to provide real-time support to customers. On the company's website, customers can click on the notification button that connects them to a support member:
- To request information
- To request advice
- To make a comment
Improve Your Responsiveness with Customers
LiveChat has a web application that allows you to access all conversation requests and respond to messages from visitors.
In addition, there is information about each Internet user: name, location, contact email, number of interactions, etc.
The LiveChat mobile application allows media members to always be connected.
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