LiveChat : Customer Relationship Management (CRM) Software
LiveChat: in summary
LiveChat is a live chat software that can be inserted on a retailer's website. It allows Internet users to interact online with a support member.
Live Chat with LiveChat
Premium Live Chat and Help Desk Software for business. LiveChat turns support teams into customer service rockstars. Customers love answers to their questions coming within seconds. Win hearts of customers with amazing customer service using LiveChat - join over 18,000 companies from over 140 countries and try LiveChat now!
LiveChat allows you to set up a live chat tool on your e-commerce site to provide real-time support to customers. On the company's website, customers can click on the notification button that connects them to a support member:
- To request information
- To request advice
- To make a comment
Improve Your Responsiveness with Customers
LiveChat has a web application that allows you to access all conversation requests and respond to messages from visitors.
In addition, there is information about each Internet user: name, location, contact email, number of interactions, etc.
The LiveChat mobile application allows media members to always be connected.
LiveChat - LiveChat-screenshot-0 
LiveChat - LiveChat-screenshot-1 
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LiveChat - LiveChat-screenshot-4 LiveChat: its rates
standard
Rate
On demand
Clients alternatives to LiveChat
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Ergonomic interface available in 20 languages
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Secure storage (TRUSTe, GDPR, ISO 27001)
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GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.
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