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luminjo : Streamline Customer Support with Robust Helpdesk Solution

luminjo : Streamline Customer Support with Robust Helpdesk Solution

luminjo : Streamline Customer Support with Robust Helpdesk Solution

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3.6
Based on 4 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

luminjo: in summary

Designed for businesses seeking to enhance their customer support, Luminjo is an efficient helpdesk software. Ideal for organisations of all sizes, it offers notable features such as advanced ticket management, seamless integrations, and insightful analytics, setting it apart from the competition.

What are the main features of Luminjo?

Enhanced Ticket Management

With Luminjo, tracking and resolving customer queries becomes a breeze. Its intuitive system ensures no ticket is missed, and prioritised appropriately:

  • Automated ticket assignment
  • Customisable ticket statuses
  • Internal notes and attachments

Seamless Integrations

Luminjo blends effortlessly with your existing tools, simplifying workflows and boosting productivity. Strong integrations include various platforms, making teamwork smooth:

  • Integration with popular CRM systems
  • Email and chat support logging
  • API for custom integrations

Insightful Analytics and Reporting

Measure your support team's performance and customer satisfaction with Luminjo’s in-depth analytics. Easy-to-understand reports provide critical insights to improve service quality:

  • Real-time dashboard
  • Custom report generation
  • SLA compliance tracking

Customer Self-Service Portal

Empower your customers with a self-service portal, reducing the burden on your support team. Luminjo’s portal provides immediate access to resources:

  • Knowledge base articles
  • Community forums
  • Ticket submission and tracking
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luminjo: its rates

Jo

Free

Discover Jo

€1.00

/month /unlimited users

Captain Jo

€15.00

/month /unlimited users

Wonder Jo

€30.00

/month /unlimited users

Super Jo

€90.00

/month /unlimited users

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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Benefits of Service Cloud

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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.

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monday service

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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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monday service offers a comprehensive suite of features designed to optimise customer support. The platform includes an intuitive ticketing system to manage inquiries effectively, automated response capabilities to ensure faster resolution times, and robust analytics tools for performance tracking. Additionally, it fosters seamless collaboration among support team members, enabling them to work together efficiently to deliver exceptional service and enhance overall customer satisfaction.

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Customer reviews about luminjo

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3.6
Based on 4 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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