\nAppvizer's AI guides you in the use or selection of enterprise SaaS software.","FR":"France (Français)","COM":"United States (English)","UK":"United Kingdom (English)","ES":"España (Español)","DE":"Deutschland (Deutsch)","IT":"Italia (Italiano)","BR":"Brasil (Português)","NAVIGATION.ACTIVITY_AREA":"Business sector","NAVIGATION.ALL_ARTICLES_AND_SOFTWARES":"All software and articles","NAVIGATION.NO_ARTICLE_TO_DISPLAY":"No article available","NAVIGATION.SEE_ALL_ARTICLES":"See all articles","NAVIGATION.NO_SOFTWARE_TO_DISPLAY":"No software available","NAVIGATION.SEE_ALL_SOFTWARES":"See all software","NAVIGATION.BACK":"Back","BREADCRUMB.BASE_URL":"Home","CATEGORY.SIBLING_CATEGORIES":"{name}: other categories to discover","CATEGORY.SOFTWARE_GUIDE":"{name}: our software guides","CATEGORY.SOFTWARE_PRESENTATION.TITLE":"{name}: trending solutions","CATEGORY.LATEST_ARTICLES":"Latest articles","CATEGORY.SELECTION_CATEGORIES.TITLE":"{name}: popular categories","CATEGORY.SELECTION_CATEGORIES.TITLE_MOBILE":"Choose a category","CATEGORY.SELECTION_CATEGORIES.TITLE_DESKTOP":"Other categories","CATEGORY.TOPIC.HOW_TO":"{name}: how to manage from A to Z?","CATEGORY.TOPIC.DEFINITION":"{name}: understanding the basics","CATEGORY.TOPIC.SOFTWARE":"{name}: finding the suitable software","CATEGORY.SELECT_CHILD.TITLE":"{name}: popular categories","CATEGORY.SELECT_CHILD.TITLE_MOBILE":"Choose a category","CATEGORY.SELECT_CHILD.TITLE_DESKTOP":"Other categories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.TITLE":"{name}: popular software directories","CATEGORY.POPULAR_SOFTWARE_CATEGORY.DROPDOWN_LABEL":"Other categories","CATEGORY.LOAD_MORE":"Load more articles","CATEGORY.LOADING":"Loading...","CATEGORY.META.TITLE":"{name} News, Articles, Software Programs, and Business Resources","CATEGORY.META.DESCRIPTION":"All the latest news, software reviews and business guides on {name} right here on Appvizer","CATEGORY.SEE_ALL_SOFTWARE":"See all software","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.TITLE":"{name} : related categories","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_MORE":"Show more","CATEGORY.ASSOCIATE_SOFTWARE_CATEGORY.SEE_LESS":"Show less","META.TITLE":"Appvizer | Media and Software Comparison Tool for Professionals","META.DESCRIPTION":"Reinvent your business: Thrive and find the best software program for your business with Appvizer","TRANSPARENCY.LABEL":"Learn more","TRANSPARENCY.TEXT":"Transparency is an essential value for Appvizer. 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Surfly : Enhanced Collaboration with Real-Time Co-Browsing
Surfly : Enhanced Collaboration with Real-Time Co-Browsing
4.7
Based on 152 reviews
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
Surfly is a cutting-edge co-browsing solution designed to enhance customer support and sales interactions. Businesses can effortlessly connect with their clients in real-time. Key features include interactive co-browsing, session handover, and seamless video chat integration, setting it apart from competitors.
What are the main features of Surfly?
Interactive Co-Browsing
Empower your customer interactions with Surfly’s interactive co-browsing feature, which allows agents and customers to browse the web together in real-time without any software installation or expensive infrastructure. This feature enhances support experiences by providing live assistance directly within the customer's browser.
Seamless integration with existing digital infrastructures
Intuitive shared browsing experience
No downloads or plugins required
Session Handover
Improve customer service efficiency with session handover, enabling easy transfer of active sessions between different agents. This feature helps maintain service continuity, ensuring that customers receive the assistance they need without repeated explanations.
Effortless agent-to-agent session transfers
Maintain context and history during handovers
Increase first call resolution rates
Video Chat Integration
Combine co-browsing capabilities with video chat integration to provide a more personable support experience. This fusion allows agents to convey empathy and understanding through face-to-face interaction while guiding clients through complex processes.
Integrated video calling within co-browsing sessions
Enhances communication with visual cues
Facilitates comprehensive problem-solving
In the dynamic world of customer service, Surfly assures seamless and effective interactions through its innovative features.
Achieve seamless IT management with comprehensive monitoring, software deployment, patch management, and remote control features.
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ManageEngine Endpoint Central offers versatile capabilities for IT management, including comprehensive monitoring of endpoints, efficient software deployment across various devices, effective patch management to ensure security compliance, and remote control functionality for troubleshooting. Its intuitive interface simplifies the management process, enabling IT teams to streamline operations and enhance productivity. This platform is ideal for organisations looking to optimise their IT infrastructure while minimising downtime.
Access any computer from anywhere with ease. Control, transfer files, chat and collaborate with Zoho Assist.
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Zoho Assist is a remote access software that enables you to access any computer from anywhere with ease. With Zoho Assist, you can control the remote computer, transfer files, chat and collaborate with your team. It is the perfect solution for businesses looking to provide remote support to their clients or collaborate with their team members who are working remotely.
Securely access your computer from anywhere with our remote access software.
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TS2log allows you to work remotely without compromising security. With end-to-end encryption and two-factor authentication, you can access your computer from anywhere in the world. Collaborate with colleagues, access files and applications, and increase productivity without the need for a VPN.
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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