GoTo Resolve : Seamless Remote Support for Business Efficiency
GoTo Resolve: in summary
What are the main features of GoTo Resolve?
Multi-platform support
GoTo Resolve excels in providing compatibility across various operating systems, ensuring that you can offer support regardless of your clients' platforms. This flexibility enhances service delivery and reduces downtime.
- Supports Windows, Mac, iOS, and Android devices
- Easy switching between devices during sessions
- Optimised performance for each platform
Unattended Access
Efficiency is key with GoTo Resolve's unattended access feature. This allows IT professionals to handle maintenance during off-peak hours without needing the physical presence of the user, boosting productivity and user satisfaction.
- Set up remote access without the need for user presence
- Schedule tasks and updates for non-disruptive times
- Manage multiple devices easily from a central dashboard
Session Recording
Enhance transparency and training capabilities with session recording. This feature allows for the capture and analysis of support sessions, improving both compliance and quality control.
- Record sessions for quality assurance and training
- Store recordings securely for future reference
- Access recorded sessions through an intuitive interface
GoTo Resolve's feature set ensures that IT support teams can operate more effectively and responsively, establishing it as an indispensable tool in the modern business environment.
GoTo Resolve: its rates
standard
Rate
On demand
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