ClickUp is a comprehensive, cloud-based productivity platform designed to centralise work management for teams of all sizes. It combines task management, documentation, automation, and AI-powered assistance into a single, customisable workspace. Ideal for cross-functional teams in marketing, product development, operations, and software engineering, ClickUp helps organisations:

1. streamline workflows,
2. reduce tool fragmentation,
3. and enhance collaboration.

Key features include flexible task views (List, Board, Gantt, Calendar), advanced workflow customisation, and ClickUp Brain—an AI assistant that automates updates, generates content, and provides contextual insights. With robust integration capabilities and extensive automation options, ClickUp is particularly suited for teams seeking to unify their work processes within a single platform.

What are the main features of ClickUp?

Comprehensive task and project management

ClickUp offers a versatile task management system that supports various project methodologies, including Agile, Waterfall, and hybrid approaches. Tasks can be organised using multiple views such as List, Board, Calendar, Gantt, and Timeline, allowing teams to visualise work in the format that best suits their needs.

• Task hierarchy: Organise work into Spaces, Folders, Lists, and Tasks to reflect organisational structure and project scopes.
• Custom statuses: Define unique workflows with customisable task statuses.
• Dependencies and relationships: Establish task dependencies and link related tasks for better project tracking.
• Time tracking: Monitor time spent on tasks directly within the platform.
• Templates: Utilise pre-built templates for recurring projects and processes.

ClickUp Brain – AI-powered productivity

ClickUp Brain is an integrated AI assistant that enhances productivity by automating routine tasks and providing intelligent insights.

• Task summarisation: Automatically generate summaries of tasks and comments for quick understanding.
• Content generation: Assist in drafting documents, emails, and other content within ClickUp Docs.
• Automated updates: Generate progress reports and status updates without manual input.
• Knowledge retrieval: Answer questions by accessing information from tasks, documents, and connected apps.

Customisation and workflow automation

ClickUp allows extensive customisation to tailor workflows according to specific team requirements.

• Custom fields: Add fields to tasks for tracking specific data points.
• Automations: Set up triggers and actions to automate repetitive tasks and processes.
• ClickApps: Enable additional functionalities such as time tracking, goals, and sprints to extend platform capabilities.
• Form view: Collect information through customisable forms that feed directly into task creation.

Integration with external tools

ClickUp integrates with a wide range of third-party applications, facilitating seamless workflows across different platforms.

• Communication tools: Slack, Microsoft Teams
• Development platforms: GitHub, GitLab
• CRM systems: HubSpot, Salesforce
• Time tracking: Toggl, Everhour
• Automation services: Zapier, Webhooks

Product development support

ClickUp includes tools designed specifically for software and product development teams to manage Agile workflows and strategic planning.

• Sprints: Structure short development cycles with start/end dates, sprint points, and velocity tracking.
• Sprint Reports: Analyse sprint performance and identify improvements.
• Kanban boards: Track development progress in an intuitive drag-and-drop interface.
• Roadmap & Backlog: Manage long-term product vision alongside detailed user stories and tasks.

Knowledge management and connected documentation

ClickUp supports internal documentation and information sharing through its Docs feature and AI-powered search capabilities.

• Docs & Wikis: Create internal documents, SOPs, and knowledge bases linked directly to tasks and projects.
• Ask AI: Query project-related information conversationally using natural language.
• Connected Search: Search across tasks, documents, comments, and more from a unified interface.

Resource and capacity management

ClickUp provides visibility into team workloads, resource allocation, and performance metrics.

• Time tracking: Record time manually or with a timer to monitor individual and team productivity.
• Workload view: Visualise assigned tasks across team members to balance capacity.
• Goals: Define and track team or individual objectives, linking them to actionable tasks.
• Dashboards: Build custom visual reports using widgets for task statuses, time logs, and goal progress.

Why choose ClickUp?

• Unified workspace: Combines tasks, documents, chats, goals, sprints, and dashboards in one platform, reducing tool fatigue.
• High customisability: Offers extensive workflow, status, and field customisation to suit specific team needs.
• AI integration: Enhances productivity with AI-driven assistance for summarisation, content generation, and process automation.
• Scalable across functions: Supports cross-functional use cases across marketing, engineering, operations, and product teams.
• Rich feature set in one platform: Replaces multiple tools like Jira, Notion, Asana, and Trello with a single solution.