KIAMO : The cross-channel software for contact centers
KIAMO: in summary
Kiamo is a cross-channel solution for ambitious organizations that want to improve the efficiency of their Customer Relationship Teams to meet their customers' expectations, across all channels available to them.
Cross-channel
Advisors interact with clients in the same way across all channels. In Kiamo, they have a 360° view of customer data.
Productivity
Kiamo improves the personalization of exchanges, reduces effort and time wasted for advisors and clients alike.
Satisfaction
Kiamo helps advisors deliver answers that meet customer expectations, solving their problems as quickly as possible.
Loyalty
Kiamo helps advisors to better understand clients and develop a relationship of trust based on transparency, integrity and empathy.
KIAMO - Screenshot 1 
KIAMO - Screenshot 2 
KIAMO - Screenshot 3 KIAMO: its rates
Sur-mesure
Rate
On demand
Clients alternatives to KIAMO
Streamline your communication with a powerful telecom software. Make and receive calls, send SMS and fax, and manage your contacts all in one place.
See more details See less details
With this software, you can easily integrate your phone system with your CRM, track call analytics, and set up custom greetings and voicemail. Stay connected and productive from anywhere with Ringover.
Read our analysis about RingoverTo Ringover product page
Offers advanced call routing, real-time analytics, and multi-channel communication for efficient customer interaction management.
See more details See less details
GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.
Read our analysis about GoContactTo GoContact product page
Streamline your call center with powerful software that enhances customer experience and boosts productivity.
See more details See less details
8x8's call center software provides a range of features to help you manage your customer interactions efficiently. Its advanced call routing system ensures that customers are directed to the right agent for their needs, while real-time analytics give you insights into call volumes and agent performance.
Read our analysis about 8x8Benefits of 8x8
Advanced analytics for better decisions & customer encounter
Integration with famous third-party apps boosts productivity
Flexible, customisable platform to suit business needs.
To 8x8 product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.