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Alternatives to Talkdesk

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

In the realm of customer service and call centre software solutions, there are several alternatives to Talkdesk that offer similar functionalities and features. These alternatives provide a range of options to suit different business needs and preferences. Below is a list of recommended alternative tools that can serve as excellent substitutes for Talkdesk.

Zoho CRM

The Smart and Efficient Solution for your Sales Team

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4.4
Based on +200 reviews
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Paid version from €14.00 /month

Consider using Zoho CRM as a comprehensive solution for managing your customer relationships, instead of Talkdesk.

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Zoho CRM offers a user-friendly interface, powerful automation tools, and seamless integration with other business applications, making it a versatile choice for streamlining your sales and marketing processes. With features like lead management, contact segmentation, and sales forecasting, Zoho CRM provides all the essential tools you need to effectively manage your customer interactions without the limitations of Talkdesk.

Read our analysis about Zoho CRM

Benefits of Zoho CRM

check Streamlines sales: Manage leads, contacts, deals

check Enhances engagement: Personalise customer interactions

check Provides insights: Robust reporting and forecasting

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monday CRM

One Place to Manage Your Entire CRM Sales Pipeline

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4.7
Based on +200 reviews
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Paid version from €12.00 /month

Introducing monday sales CRM, a powerful tool to streamline your sales process and boost productivity.

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With monday sales CRM, you can easily manage leads, track interactions, and generate reports with ease. This software offers a user-friendly interface and robust features to enhance your sales efforts without the limitations experienced with Talkdesk.

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Benefits of monday CRM

check Quick Setup and Fast Adoption

check Advanced Automation of Repetitive Tasks

check Customizable to Fit Any Business Need

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Zoho Desk

Transform Your Customer Service with Contextual Awareness

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4.6
Based on +200 reviews
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Paid version from €7.00 /month

In the realm of customer service and support, Zoho Desk emerges as a robust alternative to Talkdesk, offering a suite of features designed to enhance customer satisfaction and streamline support operations. The platform stands out for its ability to consolidate customer interactions across multiple channels into a single, unified interface, ensuring that every customer query is attended to promptly and efficiently.

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Zoho Desk provides businesses with a powerful tool to track, manage, and resolve customer issues effectively, featuring an intuitive user interface that simplifies navigation and task management. It supports a vast array of integrations with other Zoho applications and third-party systems, enabling a seamless workflow and greater operational flexibility. Moreover, with its advanced analytics and reporting capabilities, Zoho Desk empowers organisations to identify trends, monitor performance, and make data-driven decisions to continuously improve their customer service processes. By adopting Zoho Desk, companies can offer their customers a more responsive, personalised service experience.

Read our analysis about Zoho Desk

Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

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Service Hub

Innovative Solution for Customer Service Excellence

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Pricing on request

Consider using Service Hub as a superior option to Talkdesk.

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Service Hub offers a comprehensive set of features and functionalities that streamline customer service operations without the limitations experienced with Talkdesk. With Service Hub, you can efficiently manage customer support tickets, automate repetitive tasks, and gain valuable insights through advanced analytics tools.

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Commerce Cloud

Accelerate Your Ecommerce Growth

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Paid version from €25.00 /month

Consider Commerce Cloud as a robust solution for your e-commerce needs, especially if you are currently using Talkdesk.

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Commerce Cloud offers a user-friendly interface, seamless integration with various platforms, and advanced analytics capabilities, without the limitations often experienced with Talkdesk. Make the switch to Commerce Cloud for a more efficient and effective e-commerce experience.

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Seismic

Sales Enablement Software to Boost Business Performance

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4.6
Based on +200 reviews
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Consider using Seismic as a reliable alternative to Talkdesk.

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With Seismic, you can enjoy a user-friendly interface, seamless integration with various platforms, and advanced features without encountering any of the limitations often experienced with Talkdesk. Upgrade to Seismic for a more efficient and productive experience.

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Benefits of Seismic

check Increases revenue through efficient task management

check AI-powered content creation and analytics

check Boosts team confidence and customer satisfaction

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Help Scout

Customer support software

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4.4
Based on +200 reviews
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Paid version from US$15.00 /month

Consider using Help Scout as an alternative to Talkdesk.

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Help Scout offers a user-friendly interface, robust ticketing system, and seamless integration with various platforms. It provides detailed reporting and analytics tools to track customer interactions effectively. Additionally, Help Scout allows for easy collaboration among team members and efficient management of customer queries. With its efficient workflow automation features, Help Scout streamlines customer support processes and ensures timely responses to customer inquiries.

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Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Pricing on request

Consider Hiver as a powerful alternative to Talkdesk for seamless email management and collaboration.

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With Hiver, you can streamline your email workflows and enhance team productivity without encountering the limitations often faced when using Talkdesk. Hiver offers intuitive features and efficient tools to help you efficiently manage your inbox and collaborate with team members, making it a reliable choice for modern businesses.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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8x8

Call, meet, chat, share, work better.

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4.5
Based on 77 reviews
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Consider using 8x8 as a reliable solution for your communication needs, instead of Talkdesk.

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With 8x8, you can enjoy a user-friendly interface, seamless integration with other tools, and advanced features for enhanced collaboration. Say goodbye to the limitations and compatibility issues experienced with Talkdesk, and switch to a more efficient and effective communication platform with 8x8.

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Benefits of 8x8

check Advanced analytics for better decisions & customer encounter

check Integration with famous third-party apps boosts productivity

check Flexible, customisable platform to suit business needs.

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CloudTalk

Intelligent Phone System for support and sales team

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Paid version from €25.00 /month

Consider using CloudTalk as a comprehensive solution for your communication needs, instead of Talkdesk.

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CloudTalk offers a user-friendly interface, advanced features, and reliable performance, making it a superior choice for seamless communication within your organisation. With CloudTalk, you can benefit from efficient call management, extensive reporting capabilities, and seamless integration with other business tools, enhancing your overall productivity and customer satisfaction.

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Benefits of CloudTalk

check CloudTalk seamlessly integrates with over 25+ business tools

check 50+ powerful call centre features, 140+ phone numbers

check CloudTalk Plan starts with 20€ per user/month

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