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Enhance your customer service experience with cutting-edge software that streamlines communication and boosts productivity.

Diabolocom offers a range of features including real-time call monitoring, automated call distribution, and intelligent call routing. With integrated CRM and ticketing systems, agents can access customer information and history, allowing for personalised and efficient support.

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Process requests quickly and efficiently

Manage your contact centre activity in a few click

Secure customer loyalty and win new customers

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Boost your call center's productivity with powerful automation, intuitive interfaces, and customizable features.

Dialfire's call center software provides a range of tools to optimize your sales or customer service operations. Automate dialing, manage call queues, and analyze performance with ease. Customizable scripts and caller IDs ensure a seamless experience for both agents and customers.

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Boost productivity with our Predictive Dialer software. Increase agent talk time and connect with more customers in less time.

Our software uses advanced algorithms to predict when an agent will be available, ensuring a steady flow of calls. It also screens out busy signals, answering machines, and no-answers, so agents only speak with live contacts. With detailed reporting and call recording, managers can monitor agent performance and adjust campaigns to maximise results.

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Efficiently manage and track customer interactions with this call centre software. Features include call routing, IVR, and real-time reporting.

Nextiva Call Center offers a range of tools to streamline your customer service operations. Set up customised call routing to ensure customers reach the right agent quickly. Use IVR to automate basic enquiries and free up agents for more complex queries.

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Paid version from €12.00 /month

A cloud-based call centre software with advanced analytics, automation, and omnichannel capabilities for seamless customer communication.

With Genesys PureCloud, businesses can easily manage customer interactions across multiple channels, including voice, email, chat, and social media. The software provides real-time analytics to track performance and improve customer satisfaction. Its automation features streamline workflows and reduce manual tasks, resulting in increased efficiency and cost savings.

Read our analysis about Genesys PureCloud Benefits of Genesys PureCloud

Native omnichannel platform

Speech-Enabled IVR

Workforce optimisation system

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Streamline your call center operations with a powerful software that offers intelligent routing, real-time monitoring and analytics.

Experience enhanced customer interactions with advanced features like IVR, call recording, and agent scripting. Effortlessly manage your team's performance and improve customer satisfaction with the comprehensive reporting and analytics tools.

Read our analysis about ZIWO Benefits of ZIWO

Multi Channel

agility, flexibility, simplicity

Possible recording of all conversations

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Paid version from US$25.00 /month

Cloud-based call center software with advanced features for efficient call handling and management.

CloudTalk offers real-time call monitoring, call recording, IVR, and CRM integration to streamline operations and improve customer experience. Its intuitive interface and customizable reports make it easy to use and track performance metrics.

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CloudTalk seamlessly integrates with over 25+ business tools

50+ powerful call centre features, 140+ phone numbers

CloudTalk Plan starts with 20€ per user/month

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Paid version from US$26.00 /month

Streamline customer communication with our call center software. Automate tasks, track metrics, and improve customer satisfaction.

Our call center software, Grasshopper, offers a comprehensive solution for managing customer communication. With automation features and detailed metrics, you can identify areas for improvement and increase efficiency. Plus, our software helps you provide better customer service, resulting in higher satisfaction rates.

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7 day free trial

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VoIP software for modern businesses. Streamline your communication with easy setup, call routing, and analytics.

Aircall is a top-rated VoIP software that simplifies communication for businesses. It offers features such as quick setup, call routing to the right person, and call analytics to track performance. Its user-friendly interface ensures seamless integration with your existing workflows.

Read our analysis about Aircall Benefits of Aircall

Native CRM and helpdesk integrations connected in one click

Call center features:Routing, IVR, Conference, Power Dialler

Built for support, sales teams and modern businesses

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Streamline customer support with powerful software that helps manage customer interactions and improve agent productivity.

With advanced features like call routing, IVR, and real-time reporting, this software optimizes customer experience and helps teams work more efficiently. Its intuitive interface and flexible integration options make it a top choice for businesses of all sizes.

Read our analysis about RingCentral Centre de Contact Benefits of RingCentral Centre de Contact

Increase CSAT with intelligent customer & agent experiences

High ROI with native Workforce Engagement Management

Cloud, open, reliable, secure platform

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