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Talkdesk : Stay Ahead of Customers' Expectations

Talkdesk : Stay Ahead of Customers' Expectations

Talkdesk : Stay Ahead of Customers' Expectations

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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Talkdesk: in summary

Deliver great customer experience

Talkdesk is a cutting-edge cloud-based telephony solution that helps you connect with your customers across all channels. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalised, effective conversations with customers.

This flexible solution allows you to engage customers and lend a helping hand no matter how they reach out to you. Supercharge your support team by delivering an enterprise-class experience through an intuitive interface.

The next generation of cloud contact centre software

Talkdesk helps you manage interactions with customers from start to finish. This comprehensive platform includes features such as:

  • Customer engagement: use this omnichannel solution with unparalleled reliability to boost customer satisfaction and deliver best-in-class support
  • Workforce engagement: allow agents to work from anywhere and unify internal communications to streamline your workflow and reveal the full potential of your workforce
  • AI-enhanced capabilities: this smart platform delivers the most relevant information and insight to both customers and agents

Its benefits

check An omnichannel, customer-centric approach

check An end-to-end solution for all communications

check AI-powered and ready for seamless integrations

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Talkdesk: its rates

CX Cloud Essentials

US$75.00

/month /user

CX Cloud Elevate

US$85.00

/month /user

CX Cloud Elite

US$125.00

/month /user

Standard

Rate

On demand

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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.

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8x8's call center software provides a range of features to help you manage your customer interactions efficiently. Its advanced call routing system ensures that customers are directed to the right agent for their needs, while real-time analytics give you insights into call volumes and agent performance.

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Customer reviews about Talkdesk

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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