Diabolocom : 100% cloud-based contact center solution.
Diabolocom: in summary
Why Choose Diabolocom for Customer Relationship Management?
Diabolocom is a cloud software vendor and telecommunications operator that offers an omnichannel solution for sales, customer service, and contact centres.
With its rapid implementation, intuitive interface, fully integrated with leading CRMs on the market, and support for local business, Diabolocom enables companies to deliver customer referral experiences and improve their operational performance.
Diabolocom supports the digital transformation of more than 250 companies in 20 countries, including Engie, Air Liquide, Saint Gobain, Essilor, Dekra, Mister Auto, Coyote, Photobox, Moonpig, Smartbox, Wonderbox, Decathlon, Galeries Lafayette, Carrefour, Bonduelle, Webhelp, Tessi, Comdata, etc.
What Are the Main Features of Diabolocom?
Among the tools that this software makes available to its customers are:
- Live chat
- SMS
- Inbound call
- Mail and social media
- Service number
Its benefits
Process requests quickly and efficiently
Manage your contact centre activity in a few click
Secure customer loyalty and win new customers
PCI-DSS, HDS
Diabolocom: its rates
Standard
Rate
On demand
Clients alternatives to Diabolocom
Offers advanced call routing, real-time analytics, and multi-channel communication for efficient customer interaction management.
See more details See less details
GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.
Read our analysis about GoContactTo GoContact product page
Streamline your call center with powerful software that enhances customer experience and boosts productivity.
See more details See less details
8x8's call center software provides a range of features to help you manage your customer interactions efficiently. Its advanced call routing system ensures that customers are directed to the right agent for their needs, while real-time analytics give you insights into call volumes and agent performance.
Read our analysis about 8x8Benefits of 8x8
Advanced analytics for better decisions & customer encounter
Integration with famous third-party apps boosts productivity
Flexible, customisable platform to suit business needs.
To 8x8 product page
Cloud-based call center software with advanced features for efficient call handling and management.
See more details See less details
CloudTalk offers real-time call monitoring, call recording, IVR, and CRM integration to streamline operations and improve customer experience. Its intuitive interface and customizable reports make it easy to use and track performance metrics.
Read our analysis about CloudTalkBenefits of CloudTalk
CloudTalk seamlessly integrates with over 25+ business tools
50+ powerful call centre features, 140+ phone numbers
CloudTalk Plan starts with 20€ per user/month
To CloudTalk product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.