Why Choose Diabolocom for Customer Relationship Management?
Diabolocom is a cloud software vendor and telecommunications operator that offers an omnichannel solution for sales, customer service, and contact centres.
With its rapid implementation, intuitive interface, fully integrated with leading CRMs on the market, and support for local business, Diabolocom enables companies to deliver customer referral experiences and improve their operational performance.
Diabolocom supports the digital transformation of more than 250 companies in 20 countries, including Engie, Air Liquide, Saint Gobain, Essilor, Dekra, Mister Auto, Coyote, Photobox, Moonpig, Smartbox, Wonderbox, Decathlon, Galeries Lafayette, Carrefour, Bonduelle, Webhelp, Tessi, Comdata, etc.
What Are the Main Features of Diabolocom?
Among the tools that this software makes available to its customers are:
- Live chat
- Inbound call
- Mail and social media
- Service number
Strengths of Diabolocom
- Process requests quickly and efficiently
- Manage your contact centre activity in a few click
- Secure customer loyalty and win new customers
- Certifications: PCI-DSS, HADS