E-DEAL: The CRM publisher with more than 90.000 users

In recent years, E-DEAL has revolutionized the world of CRM.Innovation, simplicity and openness are the values of E-DEAL.Every day, our teams strive to translate them into our solution.

E-DEAL CRM: Sales, Support and Marketing Features

E-DEAL is a platform that enables all sales, marketing and customer support levers to be activated. By bringing together all your contacts' data in a single platform, E-DEAL offers you the opportunity to gain a thorough knowledge of your customers. This allows you to offer them an exceptional experience that they will not find in your competitors.

E-DEAL CRM’s modular design enables sales and marketing teams to build flexible, scalable and comprehensive customer relations. Because the modules are flexible and complementary, the solution is implemented gradually in line with the development of the company’s needs. Daily, E-DEAL CRM is used by 90,000 people across 26 countries worldwide. Because we propose a different vision of the Customer Relationship, in just a few years we became the leader of the CRM in France. Founded in 1998, the E-DEAL group is now present in France and Spain. It has more than 300 clients in the Banking, Mutual & Insurance, Social Housing, Industry, Services, Tourism & Transportation, Distribution, Communities and Consular Organizations sectors.

1. Sales Automation

Build your customer database as soon as an opportunity is detected. The customizable sales cycle allows you to track these opportunities throughout the conversion funnel: prospecting, deal in progress, signature, cross-selling, etc.

2. Customer Support

Offer your customers a space that allows them to find help quickly without incurring too much cost on your side. The E-DEAL Support module allows you to receive requests, plan support, solve problems and develop a rich knowledge base. Quality support and the most effective way to build customer loyalty.

3. Marketing Automation

Optimize and automate the engagement and retention of your customers and prospects with multi-channel marketing campaigns that leverage all your CRM data. No marketing action is more powerful than that carried out by a tool integrated into your CRM. Mail, Website, telephone, SMS, social networks: be present everywhere without losing a single piece of information from your customers.

E-Deal or Salesforce: Which One to Choose?

Unlike Salesforce, E-DEAL is a very flexible CRM that easily adapts to your business, internal processes and methods without the need to use a consulting firm.

E-Deal Is One of the World Leaders in Online CRM

Every day, E-DEAL CRM is used by 90,000 people in 26 countries around the world.

As we offer a different approach to Customer Relationship Management, in just a few years we have become the leader in CRM in France.

Founded in 1998, the E-DEAL group is now present in France and Spain. It has more than 300 clients in the Banking, Mutual & Insurance, Social Housing, Industry, Services, Tourism & Transport, Distribution, Communities and Consular Organisations sectors.