Review SugarCRM: Open Source CRM and online customer relations software - Appvizer
Presentation of SugarCRM

SugarCRM, the market-leading Open Source CRM

SugarCRM is an Open Source CRM developed by the American company of the same name. SugarCRM is a young solution (created in 2004) whose immediate success made it possible to ripen it very quickly. Today, Sugar CRM is a very powerful CRM and is well suited to both small businesses and large organizations.

The strength of this solution lies in its community of millions of users and developers. On the other hand, SugarCRM decided to separate the Open Source CRM and the commercial CRM (owner) in 2015.

Features that allow you to manage everything

SugarCRM integrates CRM features such as account management, contact management, customer / prospect event history, business opportunities and leads, and more.

In addition to these basic functions, the American CRM offers significant benefits on a daily basis:

  • Managing documents, photos and videos
  • Full dashboard: charts, business history
  • Fast and intuitive collaboration in the Active Stream for mentioning colleagues (@collegue) and customer references (#reference)
  • Intuitive update of opportunities in commercial pipe
  • Sending emails, sms, and outgoing calls
  • Offline stable version

Advantages of SugarCRM

  • Certifications:GDPR
Information on SugarCRM
Software edited by SugarCRM
Data stored in the following countries: France, United States of America (USA)
List of the available languages: English, French, German, Italian, Portuguese, Spanish, Castilian
SugarCRM-homepage
SugarCRM-homepage
SugarCRM-homepage2
SugarCRM-Account
SugarCRM-report
SugarCRM-hint

Prices and features of SugarCRM

Professional
US$40.00

/month /user

Application Settings

Management of Rights

Customer Support

Case Management
Feedback & Customer Satisfaction
Help Desk
Live Chat
Queue Management
Recurrent Issues Management
+ 18 other features
Enterprise
US$65.00

/month /user

Application Settings

Management of Rights

Customer Support

Case Management
Feedback & Customer Satisfaction
Help Desk
Live Chat
Queue Management
Recurrent Issues Management
+ 18 other features
Ultimate
US$150.00

/month /user

Application Settings

Management of Rights

Customer Support

Case Management
Feedback & Customer Satisfaction
Help Desk
Live Chat
Queue Management
Recurrent Issues Management
+ 18 other features

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