Botmind : Hybrid customer support chatbot.
Botmind: in summary
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating frequent-demand responses with hybrid agents, combining artificial intelligence and human intervention on the same channel.
Tracking orders, making appointments ... Botmind allows you to monitor your customer relationship and plug directly into existing tools (Zendesk, Front, Intercom ...).
The goal is to maximize your return on investment:
- The ROI in terms of customer experience: Respond faster and always right (+ 26% satisfaction).
- ROI in terms of collaborating experience: No longer having to deal with non-value-added issues.
- The financial ROI: Decrease the cost of processing customer support between 50% and 90%.
Its benefits
Respond to your customers in less than a second
Reduces the cost of support by 90%
Respond to your customers in less than a second
Botmind - Botmind can be easily plugged into Zendesk, Front, Intercom and Freshchat 
Botmind - It can also plug in with various CMS platforms 
Botmind - Botmind and Human agent on the same channel 
Botmind - Screenshot 4 
Botmind - Screenshot 5 Botmind: its rates
Standard
Rate
On demand
Clients alternatives to Botmind
Streamline customer service with a top-rated software. Automate ticket management, track customer interactions, and provide multi-channel support.
See more details See less details
Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.
Read our analysis about FreshdeskBenefits of Freshdesk
Ergonomic interface available in 20 languages
Easy-to-use with personalised support
Secure storage (TRUSTe, GDPR, ISO 27001)
To Freshdesk product page
Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.
See more details See less details
Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.
Read our analysis about Service CloudBenefits of Service Cloud
Complete customer history with Salesforce integration
Artificial Intelligence can anticipate an activity
Scalable platform from 1 to 10 thousand users
To Service Cloud product page
Streamline customer interactions with efficient ticketing, automated responses, and analytics. Enhance support team collaboration for improved service delivery.
See more details See less details
monday service offers a comprehensive suite of features designed to optimise customer support. The platform includes an intuitive ticketing system to manage inquiries effectively, automated response capabilities to ensure faster resolution times, and robust analytics tools for performance tracking. Additionally, it fosters seamless collaboration among support team members, enabling them to work together efficiently to deliver exceptional service and enhance overall customer satisfaction.
Read our analysis about monday serviceTo monday service product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.