Site24x7 is a SaaS-based full-stack monitoring platform designed for IT professionals in startups, SMEs, and large enterprises. It provides unified observability across applications, infrastructure, networks, logs, DevOps pipelines, and multi-tenant environments—ensuring real-time visibility and faster incident resolution. Site24x7 stands out with deep insights (including code-level diagnostics and real user monitoring), powerful automation and AIOps features, and flexible add-ons that scale with your needs.

What are the main features of Site24x7?

Full-stack application performance monitoring

Site24x7 offers proactive monitoring for Java, .NET, PHP, Python, Node.js, and Ruby applications, with OpenTelemetry support. It delivers real-time visibility into response times, throughput, error rates, exceptions, and server metrics. AI-powered alerts detect anomalies automatically, and code-level diagnostics pinpoint root causes.

• Detailed code traces and transaction data
• Language-specific APM agents
• Anomaly detection and threshold-based alerts

Digital experience & real user monitoring

Enhance user experience through synthetic and real user monitoring. Web transactions can be recorded and replayed globally, while session replays provide insights by location, device, browser, and ISP. Waterfall charts and DOM-based defacement detection help identify bottlenecks and site integrity issues.

• Synthetic browser checks from multiple global checkpoints
• Real User Monitoring (RUM) with session-level insights
• JavaScript error tracking and visual defacement alerts

Infrastructure and cloud monitoring

Monitor on-premise servers, virtual machines, containers, and public clouds (AWS, Azure, GCP, OCI, Kubernetes) from a single console. AIOps capabilities support anomaly detection, capacity forecasting, and automated remediation.

• Native monitoring for VMware, Kubernetes, and containers
• CloudWatch Logs integration and AWS EC2 quota monitoring

Network & configuration management

Site24x7's network monitoring supports routers, switches, firewalls, SDNs, and SD-WANs with real-time bandwidth tracking, traffic analysis, compliance checks, and firmware vulnerability monitoring. IP address management and configuration backups with auto-remediation help avoid drift and manual errors.

• Layer-2 discovery / SNMP / multi-vendor support
• WAN link status, IPAM, firewall anomaly detection
• NCM: version backups, bulk edits, audit reporting

Centralised log management

Aggregate logs from hundreds of sources—including AWS, Azure, GCP, and on-premise—into a single view with smart indexing and query-based filtering. Real-time anomaly detection and automation scripts enable self-healing workflows.

• Multi-cloud log search from a central interface
• Query-based filtering and alert-triggered automation

DevOps observability & service mapping

Bridge development and operations with full visibility across CI/CD cycles. Milestone markers track deployments, and integrations with Slack, Jira, and others support agile workflows. Auto-discovered service maps visualise dependencies and third-party interactions, aiding faster troubleshooting.

• Deployment timeline tracking
• Unified monitoring console for apps, infrastructure, and logs
• Toolchain integrations and service auto-discovery

MSP & RMM capabilities

Built for managed service providers, Site24x7 offers a multi-tenant platform with centralised dashboards, role-based access controls, white-labelling, and SLA tracking. AIOps-backed alerts and automation ensure consistent service across all layers.

• Central client management and alerting
• Role-based access and custom branding
• SLA monitoring and cross-environment automation

Why choose Site24x7?

• All-in-one observability: monitor applications, infrastructure, networks, logs, RUM, synthetic testing, AIOps, and MSP/RMM from a single platform
• Highly scalable & flexible pricing: modular add-ons with no major upfront cost; free trial tiers available
• User-friendly & intuitive: quick setup and comprehensive dashboards for beginners and experts alike
• Deep integrations & automation: works with Slack, Jira, CI/CD tools, Zapier, ServiceNow, and others to automate operations
• Proven reliability: trusted by over 13,000 clients with fast, accurate alerts and incident notifications