Manage your reverse logistics and returns in a few clicks

Review Manage your reverse logistics and returns in a few clicks - appvizer is a SaaS platform to handle all reverse logistics in an omnichannel way. By connecting the entire ecosystem, the platform provides full traceability of returns to retailer and their customers. The solution automates both physical and administrative processes making the returns experience as easy as can be thanks to a custom returns UX. platform is composed to 3 key interfaces:

  • A Return Portal to provide the easiest user experience for end-users, who become independent and satisfied, but also for staff working in-store personnel or in a call center.
  • A Business Management module to automate manual tasks and manage all reverse logistics.
  • A Partners Interface to connect all stakeholders (carriers, logistics centers, suppliers, repairers ...) to provide full traceability of return flows. is working with major retailers such as: FNAC-DARTY, Boulanger, La Redoute, Cdiscount, Rue du Commerce, etc.


Strengths of

  • Simplicity and ergonomics
  • Connection with all stakeholders of the return chain
  • Omnichannel (stores & ecommerce website)
  • Certifications: GDPR demo and screenshots de remboursement2 customers pricing and features

Plans & Pricing

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Activity Monitoring
Recommendation & Decisions
Notifications Email, sms, or pop-up window that alerts you of an action
Customer Support
Claims Management
Customer Interface
Customer Support Dashboard
Feedback & Customer Satisfaction
Standardized Responses
Tickets Allocation
Carrier Label
Online Payment
Parcel Post Tracking
Product Life Cycle Management
Product Stream
Reviews & Feedbacks
Risks of Bad Buzz, Legal Threats, Churn Prediction
User Feedback
Services Management
Client Portal
Customer Service Reports
Subcontractors Management
Manufacturer Management
Return Flow Management


Bar code Reader
Mobile App
Responsive Web Interface (RWD) Application crafting to provide an optimal experience

Data hosted in the following countries: France

Cover Picture
The rise of ecommerce means that doorstep deliveries are ever more important. Learn more about the challenges posed by last mile logistics and boost customer satisfaction with innovative services.

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