Revers.io is a SaaS platform to handle all reverse logistics in an omnichannel way. By connecting the entire ecosystem, the platform provides full traceability of returns to retailer and their customers. The solution automates both physical and administrative processes making the returns experience as easy as can be thanks to a custom returns UX.
Revers.io platform is composed to 3 key interfaces:
- A Return Portal to provide the easiest user experience for end-users, who become independent and satisfied, but also for staff working in-store personnel or in a call center.
- A Business Management module to automate manual tasks and manage all reverse logistics.
- A Partners Interface to connect all stakeholders (carriers, logistics centers, suppliers, repairers ...) to provide full traceability of return flows.
Revers.io is working with major retailers such as: FNAC-DARTY, Boulanger, La Redoute, Cdiscount, Rue du Commerce, etc.
Strengths of Revers.io
- Simplicity and ergonomics
- Connection with all stakeholders of the return chain
- Omnichannel (stores & ecommerce website)
- Certifications: GDPR