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Alternatives to RingCentral Centre de Contact

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4.8
Based on 12 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

In search of alternatives to RingCentral Centre de Contact? Look no further. Below, we present a list of recommended substitute tools that can meet your needs and preferences.

Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.6
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Pricing on request

Consider Hiver as a powerful alternative to RingCentral Centre de Contact for seamless email management and collaboration.

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With Hiver, you can streamline your email workflows and enhance team productivity without encountering the limitations often faced when using RingCentral Centre de Contact. Hiver offers intuitive features and efficient tools to help you efficiently manage your inbox and collaborate with team members, making it a reliable choice for modern businesses.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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Zoho Desk

Transform Your Customer Service with Contextual Awareness

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €7.00 /month

In the realm of customer service and support, Zoho Desk emerges as a robust alternative to RingCentral Centre de Contact, offering a suite of features designed to enhance customer satisfaction and streamline support operations. The platform stands out for its ability to consolidate customer interactions across multiple channels into a single, unified interface, ensuring that every customer query is attended to promptly and efficiently.

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Zoho Desk provides businesses with a powerful tool to track, manage, and resolve customer issues effectively, featuring an intuitive user interface that simplifies navigation and task management. It supports a vast array of integrations with other Zoho applications and third-party systems, enabling a seamless workflow and greater operational flexibility. Moreover, with its advanced analytics and reporting capabilities, Zoho Desk empowers organisations to identify trends, monitor performance, and make data-driven decisions to continuously improve their customer service processes. By adopting Zoho Desk, companies can offer their customers a more responsive, personalised service experience.

Read our analysis about Zoho Desk

Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

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Tidio

All in-in-one AI customer servie platform

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4.8
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
check-circle Free trial
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Paid version from €29.00 /month

Tidio presents a robust solution for those seeking to enhance their customer communication experience. With its intuitive interface and powerful features, Tidio serves as a commendable alternative to RingCentral Centre de Contact, catering to businesses of all sizes looking to streamline their engagement processes.

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Tidio offers a range of functionalities including live chat, chatbot automation, and integrations with various platforms, ensuring a seamless communication flow. Its user-friendly design allows businesses to quickly set up and customise their interactions, making it an ideal choice for those who want to improve customer satisfaction while utilising an effective tool similar to RingCentral Centre de Contact.

Read our analysis about Tidio

Benefits of Tidio

check Ease of use (no-code implementation, visual chatbot builder)

check Sleek design (lightweight, customisable chat widget)

check Powerful AI (resolve most of your tickets without a single click)

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LiveAgent

An omnichannel support tool for all your channels

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4.8
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
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check-circle Free demo

Paid version from €15.00 /month

Consider LiveAgent as a powerful alternative to RingCentral Centre de Contact for your customer service needs.

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LiveAgent offers a user-friendly interface, a wide range of features, and excellent customer support without the limitations experienced with RingCentral Centre de Contact. With LiveAgent, you can efficiently manage customer communication across multiple channels, automate processes, and gain valuable insights to enhance your customer service performance.

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Benefits of LiveAgent

check 24/7 customer service

check Live chat with real time typing view

check Integrated inbound and outbound call center

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Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from €75.00 /month

Consider using Service Cloud as a versatile and efficient solution for your customer service needs.

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Service Cloud offers a user-friendly interface, seamless integration with other platforms, and advanced features to streamline your customer support processes. With Service Cloud, you can easily track customer interactions, resolve issues efficiently, and provide personalised service. Say goodbye to the limitations of RingCentral Centre de Contact and embrace the benefits of Service Cloud for a more effective customer service experience.

Read our analysis about Service Cloud

Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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Mobile Service Cloud

The omnichannel Customer Service solution

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Pricing on request

Mobile Service Cloud offers a complete customer relationship management solution, setting it apart from RingCentral Centre de Contact.

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With Mobile Service Cloud, you benefit from an intuitive and flexible platform that enables you to effectively manage interactions with your customers across all channels, without the limitations encountered with RingCentral Centre de Contact.

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Help Scout

Customer support software

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4.3
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from US$15.00 /month

Consider using Help Scout as an alternative to RingCentral Centre de Contact.

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Help Scout offers a user-friendly interface, robust ticketing system, and seamless integration with various platforms. It provides detailed reporting and analytics tools to track customer interactions effectively. Additionally, Help Scout allows for easy collaboration among team members and efficient management of customer queries. With its efficient workflow automation features, Help Scout streamlines customer support processes and ensures timely responses to customer inquiries.

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Zendesk

A platform for managing customer interactions and support

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4.5
Based on 119 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Paid version from €49.00 /month

Consider Zendesk as a robust solution for your customer support needs, offering a seamless experience compared to RingCentral Centre de Contact.

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Zendesk provides a user-friendly interface, efficient ticket management, and a wide range of features to enhance customer interactions. With Zendesk, you can streamline your support processes without encountering the limitations often associated with RingCentral Centre de Contact.

Read our analysis about Zendesk

Benefits of Zendesk

check Customer service centralized and communication streamlined

check Efficiency: helps companies arrange consumer interactions

check Data-driven decision making: helps with data and analytics

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Khoros

The Digital Customer Engagement Platform

No user review
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Pricing on request

Consider using Khoros as a viable option to enhance your digital engagement strategies with social media, as compared to RingCentral Centre de Contact.

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Khoros offers a comprehensive suite of tools for managing and analysing social media interactions effectively, without the limitations often associated with RingCentral Centre de Contact. With Khoros, you can streamline your social media efforts and gain valuable insights to drive better engagement and results.

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Benefits of Khoros

check Omnichannel, digital-first approach

check Smart capabilities to help you engage customers

check Built for the challenges of today and tomorrow

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LiveChat

Customer Relationship Management (CRM) Software

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4.6
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Consider LiveChat as a superior option to RingCentral Centre de Contact for your online communication needs.

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LiveChat offers a user-friendly interface, real-time customer support, and seamless integration with various platforms, making it a more efficient and effective choice compared to RingCentral Centre de Contact. Additionally, LiveChat provides advanced features such as chat routing, visitor tracking, and chat transcripts, enhancing the overall customer experience.

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