MeltingSpot : Streamline Customer Success with In-App Education
MeltingSpot: in summary
MeltingSpot helps you streamline customer onboarding, accelerate product adoption, and unlock expansion opportunities through tailored in-app education. Empower your users, reduce churn, and turn your customer success (CS) team into a profit-driving center.
Why Choose MeltingSpot?
Centralize Your Education Resources
Build onboarding journeys with webinars, online courses, forums, and documents, all organized in your own Customer Academy.Bring the Academy into Your Product
Integrate the Academy as a native feature within your software, allowing customers to learn directly within your product using SSO + Embed.Deliver Tailored Content
Connect your CRM and deliver personalized learning experiences at the right time, ensuring customers get the content they need when they need it.Data-Driven Decisions
Use analytics to monitor user activities, calculate customer education scores, and identify at-risk users to refine your strategies continually.
Its benefits
User-Friendly Interface
Customizable and Scalable
Community Monitoring tools
Complete
Versatile
MeltingSpot - Here is what the home page of a Spot looks like on MeltingSpot. A Spot is the digital place where your community comes together. 
MeltingSpot - In this section, you'll find all the upcoming lives taking place on a given Spot. You can register to them, or access the replays of previous ones. 
MeltingSpot - Here is what an upcoming live looks like. You'll find details on the topics that will be discussed, the speakers that will be there and the time it will start. 
MeltingSpot - This is the place where you can follow what the community is talking about. It works like a forum, where the members of your community can ask and answer questions, or simply chat together. 
MeltingSpot - The collection section is where you can offer on-demand content to your community. You can pin the collections that you think will most appeal to your community, and choose which members you want to share your collection with. 
MeltingSpot - This section gathers all your community members. You can add them to groups and see their status on your Spot and which tags you added. 
MeltingSpot - This section is the general settings of your Spot. You can change your Name,Description, Logo and change between a public or private access to your Spot. 
MeltingSpot: its rates
Starter
Free
Advanced
€99.00
/100 users
Advanced+
€209.00
/500 users
Business
Rate
On demand
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