Ringover vs Aircall: which cloud phone will transform the productivity of your sales teams?
Are you looking for the best telephony tool (VoIP) to manage your incoming and outgoing calls? The Aircall vs Ringover duel comes up again and again in the opinions of experts and sales teams.
📌 This comprehensive 2025 comparison highlights every feature, pricing plan and CRM integration to meet all your communication needs.
What is Ringover?
Ringover overview
Ringover is a cloud telephony solution designed for SMEs and scale-ups.
Thanks to its 100% cloud call management, it replaces your traditional telephone system in record time.
This tool allows you to :
- call management
- video,
- SMS,
- WhatsApp Business.
Companies that use it: 14,000+ companies including Brevo, AXA and Sellsy.
Ringover's main features
- International virtual number
- Drag & drop interface to create a call centre in 15 minutes
- Native integration with HubSpot, Salesforce, Pipedrive and other CRMs
- French-speaking knowledge base and customer support
- 2-way SMS & WhatsApp messaging
Ringover
Advantages and disadvantages of Ringover
✅ Advantages
- Best value for money for SMEs
- Very comprehensive despite its simplicity
- 14-day trial available without credit card
❌ Disadvantages
- No 24/7 customer support
- Less third-party integration than Aircall offers
What is Aircall?
Aircall overview
Aircall is a cloud telephony solution for call centres and customer service .
This tool facilitates :
- high-volume inbound call management,
- high-volume outbound call management.
Companies using it: 19,000+ companies including Planity, Uriage and Too Good To Go.
Aircall's main features
- Voice Analytics IA functionality
- Real-time monitoring interface (whisper, barge)
- Rate plan with local number in 100+ countries
- 24/7 customer support available
Aircall
Advantages and disadvantages of Aircall
✅ Advantages
- Comprehensive software for teams > 30 agents
- Advanced voicemail system
❌ Disadvantages
- Price 30% higher per month
- Longer learning curve
Ringover vs Aircall: compare features
| Functionality | Ringover | Aircall |
| HD call management | Yes | Yes |
| International number | 65 countries | 100+ countries |
| Intuitive interface | Yes (15 min) | Requires 1 to 2 hours to adapt |
| HubSpot integration | Yes | Yes |
| 24/7 customer support | ❌ | Yes |
| IA analytics system | ❌ | Yes |
Focus on intelligent call management
👉 Aircall offers dynamic queues based on customer history.
👉 Ringover offers simple routing by schedule.
Focus on real-time monitoring
👉 Aircall allows you to whisper or take the call live.
Ringover uses a lighter management interface.
Focus on conversational analytics
👉 Aircall natively integrates an AI feature that automatically analyses keywords and sentiment in real time during calls.
👉 Ringover also offers keyword detection, but via its Empower by Ringover add-on module, where you have to configure the keywords to be monitored beforehand. The analysis is therefore neither native nor systematic across all calls.
Ringover vs Aircall: compare prices
📌 Please note: subscriptions are subject to an annual commitment and prices are raised in July 2025.
| Plan | Ringover | Aircall |
| Entry-level | Smart: €21 / month / user | Essentials: €30/month/user |
| Mid-range | Business: €44 / month / user | Professional: €50 / month / user |
| Tailor-made | Advanced: on request | Custom: on quotation |
Ringover vs Aircall: which interface is more intuitive?
| UX criteria | Ringover | Aircall |
| Onboarding time | < 15 min | 1-2 h |
| Mobile tool | Light application | Rich application |
| SMS messaging | ✅ WhatsApp included | ✅ SMS only |
| Ideal for | Growing SMEs | Enterprise volume |
Ringover vs Aircall: compare integrations
👉 When it comes to integrations, Ringover offers 90+ 1-click connectors: HubSpot, Salesforce, Pipedrive, Zendesk, Zapier.... What's more, this tool offers an ultra-easy-to-deploy REST API. Ringover remains the quickest solution to get up and running for SMEs that don't need an advanced analytics layer.
Aircall has over 100 native integrations. These range from traditional CRMs to conversational analysis tools (Gong, Klaus) and sales cadences (Salesloft, Outreach). Its Salesforce Lightning CTI connector and 24/7 scripts will appeal to teams with complex workflows.
When should you choose Ringover or Aircall?
Examples of Ringover use cases
- SaaS SME starting up on HubSpot and wanting a telephony solution ready in 1 day.
- Team of 5-20 sales people who need a simple telephone centre.
Examples of Aircall use cases
- Customer service with 40 agents and SLA.
- Company offering massive outbound campaigns.
Conclusion
Ringover is the best in these areas:
- value for money,
- simple interface,
- for SMEs.
Aircall is a complete system for :
- high-volume teams,
- 24/7 customer support.
🧠 Test both software packages free of charge and choose the telephony solution that scales with you.
FAQ
Do Aircall and Ringover have a free plan?
No, but a trial is available.
Can I keep my current number ?
Yes, free portability within 48 hours.
Are calls unlimited?
Ringover: yes to French landlines. Aircall: 1,000 min then billing.
24/7 customer support?
Aircall only.
CRM compatible?
Yes, integration with HubSpot, Salesforce, etc.
Article translated from French