SUMO Scheduler is an advanced appointment scheduling software tailored for businesses looking to streamline scheduling processes and enhance customer engagement. Ideal for enterprises, it stands out with features like intelligent resource allocation, customised scheduling workflows, and seamless integration options.

What are the main features of SUMO Scheduler?

Intelligent Resource Allocation

Efficient resource management is key to successful scheduling. SUMO Scheduler's intelligent resource allocation ensures that the right resources are available at the right time, optimising schedules for maximum efficiency.

• Dynamic Availability Coordination: Automatically updates resource availability based on real-time data.
• Smart Matching: Aligns customer needs with the best-suited staff or resources.
• Load Balancing: Distributes appointments evenly across available resources to prevent overbooking.

Customised Scheduling Workflows

Businesses have unique scheduling needs, which SUMO Scheduler addresses by offering highly customisable workflows. This allows businesses to tailor their scheduling process to match their operational requirements.

• Workflow Automation: Automates routine tasks, reducing manual intervention and speeding up the scheduling process.
• Personalised Customer Journeys: Create customised booking paths to enhance user experience.
• Automated Reminders: Sends timely notifications and reminders to both staff and customers, minimising no-shows.

Seamless Integration Options

SUMO Scheduler integrates effortlessly with various enterprise systems, ensuring a cohesive operational environment that leverages existing technology investments.

• API Access: Provides robust API access for custom integrations with third-party applications.
• CRM Compatibility: Seamlessly syncs with leading CRM platforms to ensure a unified customer data environment.
• Calendar Synchronisation: Instantly updates employee calendars across platforms to reflect new appointments and changes.