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Chat and Chatbot Software

Chat and chatbot software is professional software for communicating with customers or online users. What are the differences between these two external communication software packages? The chatbot can be defined as an intelligent conversational agent. Indeed, this robot allows the company to automatically dialogue with its users to support them in the choice of a product for example. The chat program, on the other hand, is a software that promotes online discussion, between a company's customer support and its customers.

Chat and Chatbot : related categories

Our selection of 34 chat and chatbot software

BOTNATION AI

Improve your customer journey with a chatbot

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5.0
Based on 23 reviews
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AI-powered chat software for businesses. Easy to use, customisable and scalable. Boost customer engagement and satisfaction.

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BOTNATION AI provides businesses with an AI-powered chat solution that can be easily customised to fit specific needs. With its scalability, it can be used for businesses of any size. The software can help businesses boost customer engagement and satisfaction by providing a seamless chat experience.

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Landbot

Simplify Customer Engagement with Chatbot Software

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4.7
Based on +200 reviews
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Transform your website into a conversation with AI-powered chat and chatbot software.

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Landbot allows you to create chatbots that can handle customer queries, automate lead generation, and provide personalized support. Its intuitive drag-and-drop interface and multiple integrations make it easy to set up and use.

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Freshchat

Revolutionise Your Customer Messaging Experience

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4.3
Based on +200 reviews
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Boost customer engagement with a powerful chat and chatbot software. Automate responses and track conversations to improve customer satisfaction.

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Freshchat streamlines communication by integrating with various channels, including social media and email. Its AI-powered chatbots can handle routine queries, freeing up customer service reps to tackle more complex issues. The software also provides real-time analytics to help businesses understand customer behaviour and preferences.

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HappyFox Chat

Live Chat Solution for Enhanced Customer Engagement

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4.6
Based on +200 reviews
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Boost customer engagement with our chat and chatbot software. Improve response times and streamline customer support.

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With HappyFox Chat, you can easily integrate chatbots to handle routine queries, freeing up your team's time. The software's automation features also allow you to respond to customers faster and with greater accuracy.

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HelpOnClick Live Chat

Boost Customer Engagement with Live Chat Solutions

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Boost website engagement with real-time customer support using chat and chatbot software.

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HelpOnClick Live Chat offers a user-friendly interface, customisable chat windows, and automated chatbots for 24/7 support. Gain insights with visitor analytics and connect with customers on-the-go with the mobile app.

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LinkedChat

Streamlined Communication for Businesses

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4.4
Based on 94 reviews
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Boost communication with AI-powered chatbot & live chat. Automate customer service, sales & lead generation.

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LinkedChat's chat and chatbot software provides a seamless communication experience for businesses. Its AI-powered chatbot automates customer service, sales and lead generation, while the live chat feature enables real-time interactions with customers. This boosts customer satisfaction and helps businesses save time and resources.

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Vizir

Streamlined IT Service Management for Growing Businesses

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4.8
Based on 16 reviews
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A chat and chatbot software with advanced features for enhanced customer interactions, including automated responses and personalised messages.

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Vizir's chat and chatbot software allows businesses to streamline their customer interactions with advanced features such as automated responses and personalised messages. The software's intuitive interface and customisable options make it easy to set up and manage, while its analytics tools provide insights into customer behaviour and preferences.

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Ongair

Streamline Communication with All-in-One Messaging Solution

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5.0
Based on 1 reviews
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Chat and Chatbot software for businesses. Automate customer service, capture leads, and increase sales with AI-powered chatbots.

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Respond to customer queries quickly and efficiently with Ongair. Its chatbots can answer frequently asked questions, provide product recommendations, and even process orders. Enjoy increased productivity and customer satisfaction.

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Target First

Boost Customer Engagement with Live Chat Solutions

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4.1
Based on 21 reviews
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Paid version from €29.00 /month

Boost customer engagement and satisfaction with cutting-edge chat and chatbot software.

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Target First's innovative platform allows businesses to easily create and deploy custom chatbots, providing 24/7 customer support and streamlining sales processes. The software's advanced AI technology ensures natural and intuitive conversations, while its analytics tools help companies track and improve performance.

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Benefits of Target First

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check Multicanal : live chat, chatbot, web call back

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PHP Live!

Enhance Customer Support with Live Chat Software

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4.8
Based on 17 reviews
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Boost customer engagement with live chat and chatbot features. Streamline customer service and sales with real-time communication and automated responses.

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With PHP Live!, your business can provide instant customer support, increase sales conversions, and reduce response times. The software's live chat and chatbot features allow for personalised communication and efficient handling of customer queries. Plus, the automation capabilities enable quick and accurate responses, freeing up staff time for other tasks.

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REVE Chat

Streamlined Live Chat Solution for Customer Engagement

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4.3
Based on 153 reviews
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Boost customer engagement with advanced chat and chatbot software. Increase sales, improve customer support and automate tasks with ease.

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REVE Chat's powerful features allow you to proactively engage with customers, track visitor behaviour, automate responses and integrate with popular platforms. With real-time monitoring and analytics, you can gain valuable insights and improve customer satisfaction.

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Tidio Chat

Effortless Customer Engagement Solutions

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4.7
Based on +200 reviews
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Enhance your website with a live chat feature. Connect with customers in real-time and increase conversions with instant support.

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Chat and Chatbot software allows businesses to add a live chat feature to their website, enabling them to connect with customers in real-time. With instant support, businesses can increase conversions and improve customer satisfaction.

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TocToc

Revolutionise Collaboration with Conference Solutions

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4.8
Based on 42 reviews
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Enhance customer experience with AI-driven chatbots that provide 24/7 support, personalized responses and instant access to information.

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TocToc's chat and chatbot software uses AI to provide seamless customer interactions, with customizable chatbots that can be trained to answer frequently asked questions and provide accurate solutions. This software offers real-time analytics, allowing businesses to track customer engagement and improve their services.

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dydu

Advanced AI Chatbot Solutions for Streamlined Interaction

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AI-powered chatbot software that enables automated customer interactions, 24/7.

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With its natural language processing capabilities, dydu can understand and respond to customer queries in real-time, streamlining customer service and improving response times. Its user-friendly interface allows for easy customization and integration with existing systems.

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Tail.ai

Innovative AI for Advanced Business Analytics

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5.0
Based on 2 reviews
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Boost your eCommerce sales with AI-powered product recommendations and chatbots.

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Tail.ai's eCommerce software uses machine learning to suggest products based on customer behaviour and preferences. Its chatbots provide personalised support, improving customer satisfaction and increasing sales.

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Chatfuel

Revolutionise Your Conversations with Chatbot Technology

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4.5
Based on 154 reviews
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Create engaging conversations with AI-powered chatbots, without coding. Automate your customer support and boost sales.

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Chatfuel's intuitive interface lets you design custom chatbots to suit your business needs. Use the drag-and-drop editor to easily create conversational flows, integrate with popular platforms like Facebook Messenger, and track performance with analytics. Save time and money by automating common customer inquiries and sales transactions.

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Manychat

Transform Your Business with Chatbot Automation

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4.6
Based on +200 reviews
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Boost your customer engagement with a chat and chatbot software that streamlines communication and automates your marketing campaigns.

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Manychat allows you to create customised chatbots that can answer frequently asked questions, offer product recommendations, and send personalised messages to your customers. With its drag-and-drop interface and integration with popular platforms like Facebook Messenger, Manychat simplifies the process of building and deploying chatbots.

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TeamBrain

Collaborative Knowledge Management for Teams

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4.0
Based on 1 reviews
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Paid version from €49.00 /month

Boost your team's productivity with this chat and chatbot software. Streamline communication and simplify task management in one platform.

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With its intuitive interface, TeamBrain makes it easy to collaborate with team members and assign tasks. Its AI-powered chatbot automates repetitive tasks and frees up time for more important work.

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LIKE A BOT

AI-Powered Automation for Seamless Workflow

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Boost your customer service with AI-powered chatbot. Automate responses, reduce response time and increase customer satisfaction.

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LIKE A BOT's advanced AI algorithms enable seamless integration with your website or social media platforms. With 24/7 support, you can easily manage the chatbot's responses and customise it to fit your brand's tone and style. Say goodbye to long waiting times and hello to happy customers!

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People Chatbot

Empower Interactions with Innovative Chatbot Solutions

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Boost customer engagement with AI chatbot technology. Streamline customer support, improve lead generation, and increase sales.

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People Chatbot is a highly advanced chatbot software that uses AI technology to automate customer support and lead generation. Its intuitive interface allows businesses to streamline interactions with customers and increase sales by providing a personalized experience.

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Chat and Chatbot softwares: Q&A

How does a chat and chatbot software work?

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Chat and chatbot software uses artificial intelligence to simulate human conversation, allowing users to interact with a business or service in real-time. The software can be programmed to respond to specific keywords or phrases and can learn from previous interactions to improve its responses.

What features should I look for when looking for chat and chatbot software?

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When looking for chat and chatbot software, look for features such as natural language processing, integration with customer relationship management tools, multi-lingual support, and analytics to track user interactions. Other important features include customizable chatbots, 24/7 availability, and the ability to handle complex queries.

What are the benefits of chat and chatbot for my company?

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Chat and chatbot software can provide numerous benefits for your company, including improved customer service, increased sales, and reduced costs. Chatbots can handle simple queries and tasks, freeing up customer service representatives to handle more complex issues. Chat software can also provide a more personalized experience for customers and can improve overall customer satisfaction.

What are the best chat and chatbot software options?

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There are numerous chat and chatbot software options available, including Intercom, Zendesk, and LiveChat. Each option has its own set of features and benefits, so it's important to choose the software that best meets your company's needs.

What are the free chat and chatbot software alternatives I could try?

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There are several free chat and chatbot software alternatives available, including Tawk.to, Dialogflow, and Botpress. While these options may not have all the features of paid software, they can still provide a valuable service for small businesses or those looking to experiment with chat and chatbot technology.