Chat and Chatbot Software

Chat and chatbot software is professional software for communicating with customers or online users. What are the differences between these two external communication software packages? The chatbot can be defined as an intelligent conversational agent. Indeed, this robot allows the company to automatically dialogue with its users to support them in the choice of a product for example. The chat program, on the other hand, is a software that promotes online discussion, between a company's customer support and its customers.

Professional group :
Communications
Operations Management
Human Resources (HR)
Sales & Customer Management
Marketing
Collaboration
Accounting & Finance
IT Services
Analytics
Recreational Activities
Construction
Technology
Services
Finance
Education
Transport
Health
Association Management
Legal
Commercial
Manufacturing
Impact
Government
Category :
Chat and Chatbot
Social Media Management
Video Conferencing
Email tools
Telephony
Desktop Publishing
VoIP
Unified Communications
Video Management
Video editing
Web Conferencing
Call Tracking
Internal Communication
Webinar
Talent matching platform
Moderation tool
Audio Transcription
Instant Messaging

Our selection of 6 chat and chatbot software

Free versionFree trialFree demo

Pricing on request

A leading Content Management System offering robust editing tools and versatile integration capabilities.

Hub CMS stands out in the Content Management System category with its intuitive editing interface, extensive customisation options, and seamless integration with various third-party apps. Designed to facilitate effortless content creation and management, it provides businesses of all sizes with the tools needed to deliver engaging digital experiences. Its advanced features support optimised workflows, enabling teams to publish content efficiently.

Read our analysis about Hub CMS Benefits of Hub CMS

Integrated CMS with a CRM and marketing platform

Ease of use

Reports, A/B testing, SEO recommendations, multilingual site

Learn more To Hub CMS product page
Contact

AI-powered chat software for businesses. Easy to use, customisable and scalable. Boost customer engagement and satisfaction.

BOTNATION AI provides businesses with an AI-powered chat solution that can be easily customised to fit specific needs. With its scalability, it can be used for businesses of any size. The software can help businesses boost customer engagement and satisfaction by providing a seamless chat experience.

Read our analysis about BOTNATION AI
Learn more To BOTNATION AI product page
Contact
Free versionFree trialFree demo

Paid version from €29.00 /month

Boost customer engagement and satisfaction with cutting-edge chat and chatbot software.

Target First's innovative platform allows businesses to easily create and deploy custom chatbots, providing 24/7 customer support and streamlining sales processes. The software's advanced AI technology ensures natural and intuitive conversations, while its analytics tools help companies track and improve performance.

Read our analysis about Target First Benefits of Target First

Customer Happiness

Powerful Targeting

Multicanal : live chat, chatbot, web call back

Learn more To Target First product page
Contact
Free versionFree trialFree demo

Pricing on request

Efficiently handle customer queries with our Chat and Chatbot software. Automate responses and improve customer satisfaction. Try it today.

Apizee Contact's Chat and Chatbot software streamlines customer communication. With its AI-powered chatbot, businesses can handle high volumes of queries, even outside business hours. The software's analytics also provides insight into customer behaviour, allowing businesses to optimise their customer service.

Read our analysis about Apizee Contact Benefits of Apizee Contact

Real-Time

Multi-Channel

Responsive

Learn more To Apizee Contact product page
Contact
Free versionFree trialFree demo

Paid version from US$49.00 /month

Enhance customer communication with a chat and chatbot software. Automate responses and manage conversations.

Interact with customers in real-time, receive notifications on new messages and track engagement. Streamline customer support with personalized and relevant responses.

Read our analysis about Intercom Benefits of Intercom

Powerful contact segmentation & support features

Intuitive design for marketing, chat & email

Highly customizable with simple CSS files

Learn more To Intercom product page
Contact
Free versionFree trialFree demo

Paid version from US$44.00 /month

Enhance customer engagement with a powerful Chat and Chatbot software. Increase sales and customer satisfaction with real-time support and automated messaging.

The software's user-friendly interface allows for easy customization of chat windows and chatbots, providing a personalized customer experience. Integration with popular CRMs and analytics tools ensures efficient management of customer interactions.

Read our analysis about Olark
Learn more To Olark product page
Contact

Chat and Chatbot softwares: Q&A

Chat and chatbot software uses artificial intelligence to simulate human conversation, allowing users to interact with a business or service in real-time. The software can be programmed to respond to specific keywords or phrases and can learn from previous interactions to improve its responses.

When looking for chat and chatbot software, look for features such as natural language processing, integration with customer relationship management tools, multi-lingual support, and analytics to track user interactions. Other important features include customizable chatbots, 24/7 availability, and the ability to handle complex queries.

Chat and chatbot software can provide numerous benefits for your company, including improved customer service, increased sales, and reduced costs. Chatbots can handle simple queries and tasks, freeing up customer service representatives to handle more complex issues. Chat software can also provide a more personalized experience for customers and can improve overall customer satisfaction.

There are numerous chat and chatbot software options available, including Intercom, Zendesk, and LiveChat. Each option has its own set of features and benefits, so it's important to choose the software that best meets your company's needs.

There are several free chat and chatbot software alternatives available, including Tawk.to, Dialogflow, and Botpress. While these options may not have all the features of paid software, they can still provide a valuable service for small businesses or those looking to experiment with chat and chatbot technology.