Aircall empowers Sales & Support teams to ace every call with a phone system specifically built for their favorite business tools.
Place and take calls, anywhere
Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.
Your call center software built right into your workflows
Aircall allows businesses to natively integrate with major CRMs and helpdesks in one click. With screen pop capabilities you’ll have your customer information and call context in front of you when receiving calls. After a call, all the information gets automatically stored in the CRM and helpdesk of your choice.
Grow your team
Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone and etc.
Track your performance
Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feedand cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.
Strengths of Aircall
- Native CRM and helpdesk integrations connected in one click
- Call center features:Routing, IVR, Conference, Power Dialler
- Built for support, sales teams and modern businesses
- Certifications: GDPR