OpenText Exstream is designed for businesses seeking to enhance customer communication through automated document management. Ideal for enterprises of all sizes, it boasts features like high-volume content personalisation and streamlined multi-channel delivery, setting it apart from competitors.

What are the main features of OpenText Exstream?

Enhanced Content Personalisation

OpenText Exstream allows organisations to significantly improve the relevancy of their communications by offering highly customised document creation.

• Dynamic content: Tailor messages for each recipient with ease, ensuring your communications are directly aligned with customer preferences and behaviours.
• Integrated data sources: Seamlessly integrate diverse data streams to provide a singular, cohesive communication experience.
• Templates: Utilise pre-defined templates to maintain consistency across all communications, while still allowing for individualised touches.

Efficient Multi-Channel Delivery

Streamline your communications distribution with OpenText Exstream's powerful multi-channel delivery features.

• Omni-channel support: Deliver your communications across various platforms—email, mobile, and print—effortlessly and from a single interface.
• Decreased time to market: Reduce the amount of time it takes to get content out to customers as all processes are brought into one streamlined system.
• Real-time tracking: Gain insights into your communication effectiveness with real-time analytics and reporting capabilities.

High-Volume Document Automation

OpenText Exstream simplifies the complexity of managing high-volume document production.

• Automated processes: Automate repetitive tasks across high-volume procedures to enhance operational efficiency.
• Scalability: Effortlessly scale up your document production to meet business demands, accommodating an increased client base with ease.
• Compliance support: Ensure compliance with industry regulations by standardising documents and reducing human error.

This suite of features not only optimises communication processes but also fosters long-term customer engagement through personalised, efficient, and well-managed document handling.