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ZIWO : Contact Center Software

ZIWO : Contact Center Software

ZIWO : Contact Center Software

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

ZIWO: in summary

Ziwo is a software that simplifies call management in contact centers.

Ziwo: a software to discover

The ASWAT multi-channel contact center software is designed to make agents as accurate and fast as possible. Our latest generation of call, routing and IVR platforms automatically qualify and sort calls to focus agents on high value-added tasks. The ASWAT software interface makes incoming or outgoing call campaigns easy for agents to manage.

Why use Ziwo daily?

The unique contact center platform allows you to manage all channels at once without having to switch from one interface to another.

Its benefits

check Multi Channel

check agility, flexibility, simplicity

check Possible recording of all conversations

ZIWO: its rates

Standard

Rate

On demand

Standard

Rate

On demand

Clients alternatives to ZIWO

8x8

Call, meet, chat, share, work better.

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4.3
Based on 6 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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check-circle Free demo

Pricing on request

Streamline your call center with powerful software that enhances customer experience and boosts productivity.

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8x8's call center software provides a range of features to help you manage your customer interactions efficiently. Its advanced call routing system ensures that customers are directed to the right agent for their needs, while real-time analytics give you insights into call volumes and agent performance.

Read our analysis about 8x8

Benefits of 8x8

check Advanced analytics for better decisions & customer encounter

check Integration with famous third-party apps boosts productivity

check Flexible, customisable platform to suit business needs.

Learn more

To 8x8 product page

CloudTalk

Intelligent Phone System for support and sales team

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Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from €25.00 /month

Cloud-based call center software with advanced features for efficient call handling and management.

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CloudTalk offers real-time call monitoring, call recording, IVR, and CRM integration to streamline operations and improve customer experience. Its intuitive interface and customizable reports make it easy to use and track performance metrics.

Read our analysis about CloudTalk

Benefits of CloudTalk

check CloudTalk seamlessly integrates with over 25+ business tools

check 50+ powerful call centre features, 140+ phone numbers

check CloudTalk Plan starts with 20€ per user/month

Learn more

To CloudTalk product page

Genesys PureCloud

All-in-one cloud contact centre solution

No user review
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €12.00 /month

A cloud-based call centre software with advanced analytics, automation, and omnichannel capabilities for seamless customer communication.

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With Genesys PureCloud, businesses can easily manage customer interactions across multiple channels, including voice, email, chat, and social media. The software provides real-time analytics to track performance and improve customer satisfaction. Its automation features streamline workflows and reduce manual tasks, resulting in increased efficiency and cost savings.

Read our analysis about Genesys PureCloud

Benefits of Genesys PureCloud

check Native omnichannel platform

check Speech-Enabled IVR

check Workforce optimisation system

Learn more

To Genesys PureCloud product page

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Customer reviews about ZIWO

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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