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ZIWO : Contact Center Software

ZIWO : Contact Center Software

ZIWO : Contact Center Software

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

ZIWO: in summary

Ziwo is a software that simplifies call management in contact centers.

Ziwo: a software to discover

The ASWAT multi-channel contact center software is designed to make agents as accurate and fast as possible. Our latest generation of call, routing and IVR platforms automatically qualify and sort calls to focus agents on high value-added tasks. The ASWAT software interface makes incoming or outgoing call campaigns easy for agents to manage.

Why use Ziwo daily?

The unique contact center platform allows you to manage all channels at once without having to switch from one interface to another.

Its benefits

check Multi Channel

check agility, flexibility, simplicity

check Possible recording of all conversations

ZIWO: its rates

Standard

Rate

On demand

Standard

Rate

On demand

Clients alternatives to ZIWO

Ringover

Business telephony integrated into your business tools

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €21.00 /month

Streamline your communication with a powerful telecom software. Make and receive calls, send SMS and fax, and manage your contacts all in one place.

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With this software, you can easily integrate your phone system with your CRM, track call analytics, and set up custom greetings and voicemail. Stay connected and productive from anywhere with Ringover.

Read our analysis about Ringover
Learn more

To Ringover product page

GoContact

Efficient Contact Centre Solutions for All Businesses

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5.0
Based on 2 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Offers advanced call routing, real-time analytics, and multi-channel communication for efficient customer interaction management.

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GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.

Read our analysis about GoContact
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To GoContact product page

8x8

Call, meet, chat, share, work better.

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4.3
Based on 6 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Streamline your call center with powerful software that enhances customer experience and boosts productivity.

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8x8's call center software provides a range of features to help you manage your customer interactions efficiently. Its advanced call routing system ensures that customers are directed to the right agent for their needs, while real-time analytics give you insights into call volumes and agent performance.

Read our analysis about 8x8

Benefits of 8x8

check Advanced analytics for better decisions & customer encounter

check Integration with famous third-party apps boosts productivity

check Flexible, customisable platform to suit business needs.

Learn more

To 8x8 product page

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Customer reviews about ZIWO

star star star star star-half-outlined
4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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