sparkles
mic square

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

sparkles
mic square

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

InvGate : Revolutionise IT Management with Intelligent Solutions

InvGate : Revolutionise IT Management with Intelligent Solutions

InvGate : Revolutionise IT Management with Intelligent Solutions

No user review

InvGate: in summary

InvGate is a cutting-edge IT management platform designed for businesses seeking to streamline operations and enhance performance. Tailored for IT professionals, it offers robust asset management, intuitive service desk features, and insightful analytics to drive productivity.

What are the main features of InvGate?

Efficient IT Asset Management

InvGate simplifies the complexity of managing IT assets, offering comprehensive tools for visibility and control. Benefit from:

  • Automated Inventory Tracking - Keep an up-to-date record of all hardware and software assets.
  • Asset Lifecycle Management - Monitor and manage the entire lifecycle from acquisition to disposal.
  • Real-Time Alerts - Receive instant notifications for any unauthorised changes or issues.

Intuitive Service Desk Solutions

Designed with IT teams in mind, the service desk component of InvGate enhances customer support and service efficiency:

  • Customisable Ticketing System - Adapt the system to fit your workflow with flexible ticket templates.
  • Automated Workflow Management - Streamline processes with predefined rules and actions.
  • Self-Service Portal - Empower users with access to knowledge bases and DIY solutions.

Insightful Analytics and Reporting

Unleash the power of data with InvGate's analytics tools, turning insights into action:

  • Comprehensive Dashboards - View key metrics at a glance with customisable dashboards.
  • Advanced Reporting Tools - Generate detailed reports to analyse performance and detect patterns.
  • Predictive Analytics - Use historical data to foresee trends and plan future strategies.

InvGate: its rates

Standard

Rate

On demand

Clients alternatives to InvGate

FIXEE

Technical Support Hotline: Less Downtime, More Knowledge

No user review
close-circle Free version
close-circle Free trial
check-circle Free demo

Paid version from €240.00 /month

Efficient ticket management, robust analytics, automated responses, and multi-channel support streamline customer interactions.

chevron-right See more details See less details

FIXEE offers an efficient system for managing customer queries through ticket management, which ensures no request goes unanswered. The software features robust analytics to track service performance and user satisfaction. Automated response functionalities help expedite replies, while multi-channel support allows businesses to engage customers across different platforms seamlessly, enhancing the overall experience and responsiveness of customer service teams.

Read our analysis about FIXEE

Benefits of FIXEE

check Level 1 AI 24/7 (Email, WhatsApp, Chat)

check Centralized, traceable conversations (auto ticketing)

check Interactive video assistance for remote resolution

Learn more

To FIXEE product page

Help Desk Premier

Advanced Support Solutions for Streamlined IT Management

star star star star star-half-outlined
4.3
Based on 15 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline your customer support with this Help Desk software. Manage tickets, automate workflows, and track performance in one centralised platform.

chevron-right See more details See less details

With Help Desk Premier, you can customise ticket forms to capture essential customer information, set up SLAs to ensure timely responses, and collaborate with your team to resolve issues efficiently. Plus, real-time analytics and reporting give you insights into customer satisfaction and agent performance.

Read our analysis about Help Desk Premier
Learn more

To Help Desk Premier product page

Helpdesk Office

Efficient Customer Support Tool for Seamless Assistance

star star star star star-half-outlined
4.7
Based on 3 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer support with this Help Desk software. Automate ticket management, track performance, and access analytics in one place.

chevron-right See more details See less details

Improve customer satisfaction with Helpdesk Office. Assign tickets to agents, prioritise tasks, and offer self-service options. Use analytics to identify trends and improve support processes.

Read our analysis about Helpdesk Office
Learn more

To Helpdesk Office product page

See every alternative

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.