ManageEngine Servicedesk Plus: in summary

ServiceDesk Plus is the service management platform from ManageEngine, the IT management division of Zoho Corporation. ServiceDesk Plus is a comprehensive IT service management (ITSM) tool. 

Boost your IT support 

  • Manage the entire IT support cycle

  • Automatically assign tickets based on technician availability

  • Notify technicians and users at each step in the support cycle 

  • Automatically record with archiving at regular intervals

Ensure high availability of services

  • Streamline planning and development with automated workflows

  • Classify and process IT support requirements 

  • Integrate IT projects based on requests

  • Present available IT services to users

  • Set up reports for tracking modules in a few clicks

Manage the entire IT environment

  • Easily perform desktop and mobile device management activities 

  • Ensure maximum compliance with strict authentication processes

  • Extend ticketing capabilities to your IT department

Its benefits

ITSM best practices

ITAM

Strong customer focus

Certifications:ISO 27001, ISO 22301, ISO 27018

ManageEngine Servicedesk Plus - Video
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ManageEngine Servicedesk Plus: its rates

Standard
US$10.00
/month /user
Professional
US$21.00
/month /user
Enterprise
US$50.00
/month /user

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4.5
Based on +200 reviews

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ManageEngine Servicedesk Plus
4.5
Based on +200 reviews