Alternatives to Genesys PureCloud
Pricing on request
Enhance your customer service experience with cutting-edge software that streamlines communication and boosts productivity.
Diabolocom offers a range of features including real-time call monitoring, automated call distribution, and intelligent call routing. With integrated CRM and ticketing systems, agents can access customer information and history, allowing for personalised and efficient support.
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Boost your call center's productivity with powerful automation, intuitive interfaces, and customizable features.
Dialfire's call center software provides a range of tools to optimize your sales or customer service operations. Automate dialing, manage call queues, and analyze performance with ease. Customizable scripts and caller IDs ensure a seamless experience for both agents and customers.
Read our analysis about DialfirePricing on request
Boost productivity with our Predictive Dialer software. Increase agent talk time and connect with more customers in less time.
Our software uses advanced algorithms to predict when an agent will be available, ensuring a steady flow of calls. It also screens out busy signals, answering machines, and no-answers, so agents only speak with live contacts. With detailed reporting and call recording, managers can monitor agent performance and adjust campaigns to maximise results.
Read our analysis about LeadsRainPricing on request
Efficiently manage and track customer interactions with this call centre software. Features include call routing, IVR, and real-time reporting.
Nextiva Call Center offers a range of tools to streamline your customer service operations. Set up customised call routing to ensure customers reach the right agent quickly. Use IVR to automate basic enquiries and free up agents for more complex queries.
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Streamline your call center operations with a powerful software that offers intelligent routing, real-time monitoring and analytics.
Experience enhanced customer interactions with advanced features like IVR, call recording, and agent scripting. Effortlessly manage your team's performance and improve customer satisfaction with the comprehensive reporting and analytics tools.
Read our analysis about ZIWOPaid version from US$25.00 /month
Cloud-based call center software with advanced features for efficient call handling and management.
CloudTalk offers real-time call monitoring, call recording, IVR, and CRM integration to streamline operations and improve customer experience. Its intuitive interface and customizable reports make it easy to use and track performance metrics.
Read our analysis about CloudTalkPaid version from US$26.00 /month
Streamline customer communication with our call center software. Automate tasks, track metrics, and improve customer satisfaction.
Our call center software, Grasshopper, offers a comprehensive solution for managing customer communication. With automation features and detailed metrics, you can identify areas for improvement and increase efficiency. Plus, our software helps you provide better customer service, resulting in higher satisfaction rates.
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VoIP software for modern businesses. Streamline your communication with easy setup, call routing, and analytics.
Aircall is a top-rated VoIP software that simplifies communication for businesses. It offers features such as quick setup, call routing to the right person, and call analytics to track performance. Its user-friendly interface ensures seamless integration with your existing workflows.
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Streamline customer support with powerful software that helps manage customer interactions and improve agent productivity.
With advanced features like call routing, IVR, and real-time reporting, this software optimizes customer experience and helps teams work more efficiently. Its intuitive interface and flexible integration options make it a top choice for businesses of all sizes.
Read our analysis about RingCentral Centre de ContactPaid version from US$15.00 /month
Streamline your telephony system with advanced features for call routing, IVR, and call recording.
CallHippo's telephony software offers a powerful solution for businesses looking to enhance their customer communication. With features such as call routing, IVR, and call recording, you can easily manage and improve your call handling processes.
Read our analysis about CallHippo