CXone : Innovative cloud contact center platform
CXone: in summary
A unified, single cloud customer experience platform
Nice inContact, one of the most dominant providers on cloud and on-premises software solutions, has taken the world by storm with its customer experience platform CXone, released in 2017. This call center software was created to help businesses around the world improve their customer engagement. It offers a simple and quick solution to companies, which results in workforce optimization and an improvement in their ability to meet consumer demands.
Why switch to CXone?
Cxone has been ranked one of the best in the market by Forrester, Gartner, and Ventana Research due to its innovative cloud contact center. Their cutting-edge cloud solution allows them to always be prepared for changes in customer data. Migrating to this solution will allow your company to flourish. You will have full elasticity due to the pay as you go model the software utilizes.
Furthermore, your customer relationship rate will increase because CXone will provide you with the most advanced analytics in real time in a unified integrated platform. Utilizing this contact center technology will present you with all the management tools needed to improve customer loyalty.
CXone: its rates
Standard
Rate
On demand
Clients alternatives to CXone
Manage your customer relationships with ease using this cloud-based software. Track interactions, set reminders, and get real-time notifications.
See more details See less details
With this CRM software, you can easily organise your contacts, view communication history, and collaborate with your team. It also offers customisable fields and integrations with popular tools.
Read our analysis about Capsule CRMTo Capsule CRM product page
A comprehensive POS solution offering inventory management, sales tracking, customer insights, and multi-channel support for seamless transactions.
See more details See less details
Square POS provides an all-in-one solution for businesses looking to streamline their transactions and enhance customer experience. Key features include robust inventory management that helps track stock levels in real-time, detailed sales analytics to monitor performance and customer insights for improved service. Additionally, it supports multi-channel sales, enabling businesses to manage in-person and online transactions with ease. This versatile platform is designed to adapt to different business needs, ensuring efficiency and growth.
Read our analysis about Square POSTo Square POS product page
Manage customer interactions efficiently with this CRM software. Automate tasks, track sales, and streamline workflows.
See more details See less details
With this software, you can easily organise customer data, create custom reports, and track customer interactions across multiple channels. Its automation features reduce manual tasks, while its integration with various other tools makes it a versatile solution for businesses of all sizes.
Read our analysis about InsightlyTo Insightly product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.