Dialpad: Turn Conversations Into Opportunities

Review Dialpad: Turn Conversations Into Opportunities - appvizer

A cloud communication platform...

Dialpad is a simple solution to make the most out of your conversations. Trusted by some of the most innovative companies in the world, including HubSpot and Uber, this smart platform allows you to unify your communications and collaborate from anywhere.

Whether it be to conduct calls, provide helpful support to customers or initiate video conferences, Dialpad has you covered. Focus on the meeting with smart transcription features, deliver reliable assistance to customers worldwide by setting up automated routing strategies... the possibilities are endless.

... powered by AI

Dialpad is a cloud solution with AI-powered features. Streamline all kinds of interactions, from simple calls to customer support. Some of its highlights include: 

  • Smart business phone system: enjoy a reliable VoiP service and never miss anything important thanks to automated transcription and data-driven insights
  • Easy video conferences: create action points directly from its interface and remember the key takeaways with an automatically generated meeting minute
  • Cloud call centre: set up a call centre in minutes and let your team leverage the power of AI and integrations for a personalised, customer-focused approach to support

Editor: Dialpad

Strengths of Dialpad

  • Advanced smart features to streamline your workflow
  • Endless integrations to unify your communications
  • Data-driven insights to boost performance

Dialpad demo and screenshots

Dialpad-screenshot-0 Dialpad-screenshot-1 Dialpad-screenshot-2

Dialpad customers

No customer reference

Dialpad pricing and features

Plans & Pricing

standard
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Features

Telephony
Call Queue Management
Calls Comments and Notes
Double Listening
Incoming Line Management
Internal Calls

Services

Security & Confidentiality
Secure Sockets Layer (SSL)
5 steps to boost the efficiency of your call center services
How to get the best out of your call center services? Which are the common points with a contact centre? Here are 5 steps along the conversion funnel to turn your customer service into a key, strategical asset to achieve customer conversion and retain goals.

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