Five9 : Sales Enablement Software
Five9: in summary
Let's focus on customers
Five9 provides cloud call centre solutions that allow your team to focus on delivering the best customer experience. Get the most out of your agents anywhere in the world thanks to its powerful analytics and AI-enhanced capabilities. This solution is an all-in-one assistant designed to automate and streamline your workflow so you have more time to dedicate to your customers.
The result? Supercharged support agents who can take on the most demanding requests and boost the number of calls they can take. Customise this tool to your needs to adapt to your customer and engage clients in the most effective way possible.
Spend more time doing what matters
With Five9, you're always one step ahead of your customers' expectations. Showcase your expertise and care with a warm and friendly approach while never compromising on efficiency. This solution offers:
- An omnichannel toolset: be where your customers want you to be with an intelligent routing system and integration with social networks, SMS, email and phone
- A unified vision of your clients: kee a record of all your interactions with customers in one single file so you can provide personalised assistance to everyone
- An in-depth outlook on performance: review metrics and track results through interactive dashboards
Its benefits
The help of a communications expert with a human touch
Strong automation and analytics to adapt to changing needs
An integrated cloud platform to keep everything in one place
Five9 - Screenshot 1 
Five9 - Screenshot 2 
Five9 - Screenshot 3 Five9: its rates
Core
Rate
On demand
Premium
Rate
On demand
Optimum
Rate
On demand
Ultimate
Rate
On demand
Clients alternatives to Five9
Streamline your communication with a powerful telecom software. Make and receive calls, send SMS and fax, and manage your contacts all in one place.
See more details See less details
With this software, you can easily integrate your phone system with your CRM, track call analytics, and set up custom greetings and voicemail. Stay connected and productive from anywhere with Ringover.
Read our analysis about RingoverTo Ringover product page
Offers advanced call routing, real-time analytics, and multi-channel communication for efficient customer interaction management.
See more details See less details
GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.
Read our analysis about GoContactTo GoContact product page
Streamline your call center with powerful software that enhances customer experience and boosts productivity.
See more details See less details
8x8's call center software provides a range of features to help you manage your customer interactions efficiently. Its advanced call routing system ensures that customers are directed to the right agent for their needs, while real-time analytics give you insights into call volumes and agent performance.
Read our analysis about 8x8Benefits of 8x8
Advanced analytics for better decisions & customer encounter
Integration with famous third-party apps boosts productivity
Flexible, customisable platform to suit business needs.
To 8x8 product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.