Engagent : Customer Engagement Software for Effective Communication
Engagent: in summary
What are the main features of Engagent?
Real-time Analytics and Reporting
Engagent transforms customer interaction data into actionable insights, enabling businesses to make informed decisions promptly.
- Customisable dashboards for tracking key metrics.
- Detailed reports that offer deep insights into customer behaviour.
- Predictive analytics to anticipate customer needs and trends.
Multi-channel Customer Interaction
Engagent allows seamless communication with customers across various platforms, ensuring no message goes unnoticed.
- Streamlined integration with major social media channels and email systems.
- Unified inbox for managing all customer interactions in one place.
- Adaptable templates to maintain brand consistency across channels.
AI-powered Chatbots
With Engagent, businesses can employ AI-driven chatbots for efficient customer service and engagement, available 24/7.
- Automated customer support for handling routine queries.
- Natural language processing for better understanding of customer intent.
- Continuous learning capabilities that improve responses over time.
Engagent: its rates
Standard
Rate
On demand
Clients alternatives to Engagent
Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.
See more details See less details
Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.
Read our analysis about Service CloudBenefits of Service Cloud
Complete customer history with Salesforce integration
Artificial Intelligence can anticipate an activity
Scalable platform from 1 to 10 thousand users
To Service Cloud product page
Boost your sales with software that streamlines your marketing materials, tracks buyer behaviour, and provides personalised content.
See more details See less details
Our Sales Enablement software allows you to create and manage a centralised content library, automate sales processes, and integrate with your CRM. Seismic's analytics and reporting capabilities give you valuable insights into your sales activities, allowing you to make data-driven decisions.
Read our analysis about SeismicBenefits of Seismic
Increases revenue through efficient task management
AI-powered content creation and analytics
Boosts team confidence and customer satisfaction
To Seismic product page
Customer support solution for businesses. Ticket management, live chat, FAQs, process automation.
See more details See less details
Mobile Service Cloud is a complete customer support platform. It offers support ticket management, live chat, FAQs and process automation features. Companies can streamline their customer service by centralising all customer interactions on a single platform.
Read our analysis about Mobile Service CloudTo Mobile Service Cloud product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.