Pat cx is a dynamic customer experience platform designed for businesses seeking to enhance client engagement. Tailored for companies of all sizes, its standout features include real-time feedback capture, detailed analytics, and seamless integrations, setting it apart as a leader in customer satisfaction tools.

What are the main features of Pat cx?

Real-time Feedback Capture

Pat cx ensures you stay connected to your customers by providing instantaneous feedback collection tools. This empowers you to promptly address client concerns and improve satisfaction.

• Instant surveys: Deploy surveys quickly to gather feedback.
• CX dashboards: Monitor customer sentiment in real-time.
• Automatic notifications: Get alerts for critical feedback.

Detailed Analytics and Insights

Harness the power of analytics with Pat cx's comprehensive data insights. Understand customer behaviour and trends to make informed decisions that drive growth.

• Customer journey mapping: Visualise every touchpoint in the customer journey.
• Sentiment analysis: Detect and interpret customer emotions.
• Advanced reporting: Generate reports that highlight key insights.

Seamless Integrations

Enhance your workflow by integrating Pat cx with your existing systems. It ensures a consistent experience across all platforms, making it easier for teams to collaborate effectively.

• CRM integrations: Sync with popular CRM software to streamline operations.
• API access: Customise integrations with robust API support.
• Third-party apps: Connect effortlessly with other business applications.