Viavoo utilises AI to transform customer feedback into actionable insights. Designed for businesses seeking to enhance customer experience, it excels in sentiment analysis and real-time data interpretation. Stand out with its ability to handle multilingual feedback effortlessly.

What are the main features of Viavoo?

Unlock Customer Sentiment with Advanced AI

Gain deep understanding of customer sentiments through Viavoo's cutting-edge AI. This feature is essential for businesses aiming to enhance their products and services based on customer emotions.

• Sentiment Analysis: Understand emotions behind customer feedback.
• Emotion Detection: Identify nuanced emotions to refine customer interactions.
• Continuous Learning AI: Learns and improves over time for precise analysis.

Real-Time Feedback Interpretation

Viavoo offers immediate insights into customer feedback, allowing businesses to respond swiftly to emerging issues.

• Instant Alerts: Get notified about significant customer feedback trends.
• Live Dashboards: View and assess data in real-time for quick decision-making.
• Actionable Reports: Generate detailed insights to inform strategic decisions.

Effortlessly Handle Multilingual Feedback

Designed to cater to global businesses, Viavoo excels in managing feedback across various languages without additional effort.

• Multilingual Capabilities: Analyse feedback in multiple languages concurrently.
• Automatic Translation: Seamlessly translate and interpret customer opinions.
• Language Agnostic AI: The AI adapts to any language input for consistent analysis.